Open to opportunities

Nazeer Woodman

@nazeerwoodman

Message

Enthusiastic receptionist with strong customer service and administrative skills.

South Africa

Message

What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for growth.

I am an enthusiastic and detail-oriented receptionist and automotive bookings clerk with over three years of experience in customer service and bookings management. My background includes working in various front desk and workshop environments, where I have consistently aimed to contribute to a welcoming atmosphere and enhance customer satisfaction.

In my recent role as a Stores Assistant at Ck Coachworks Motor Group, I have maintained accurate inventory records, processed part orders efficiently, and ensured timely delivery of parts. My previous experience as a receptionist and bookings clerk has equipped me with the skills to manage client inquiries effectively, streamline operations, and enhance the overall customer experience. I take pride in my ability to handle multiple tasks while maintaining a high level of service.

Experience

Work history, roles, and key accomplishments

Current

Stores Assistant (Parts)

Current

Ck Coachworks Motor Group

Aug 2023 - Present (2 years 3 months)

Responsible for maintaining accurate inventory records, processing part orders, and managing supplier relationships. Ensured timely delivery of parts and compliance with company policies.

Inventory Management Data Entry Customer Service Order Processing Compliance Documentation Problem Solving Communication

Receptionist and Bookings Clerk

Ck Coachworks Motor Group

Aug 2022 - Apr 2024 (1 year 8 months)

Managed client bookings, handled switchboard operations, and ensured smooth communication between departments. Enhanced customer satisfaction through effective service.

Customer Service Communication Problem Solving Documentation

Receptionist and Administrative Assistant

Medicross Hospital

Mar 2021 - Aug 2021 (5 months)

Streamlined front desk operations, managed a multi-line phone system, and enhanced customer experience through exceptional service.

Customer Service Procurement Communication

Receptionist and Administrator

Western Cape Department of Health

Apr 2019 - Aug 2020 (1 year 4 months)

Coordinated client inquiries, trained new staff, and executed promotional campaigns, significantly improving customer satisfaction and team performance.

Staff Training Campaigns Customer Satisfaction Scheduling Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Unknown Institution

N6 Certificate, Business Management

2015 - 2016

Completed the Business Management N6 certificate, focusing on essential business principles and practices, preparing for a career in management and administration.