Nav Sharma

Supported daily operations across two locations, coordinating inventory, production requirements, customer orders, and team workflows. Monitored inventory and production levels to meet customer demand and maintain uninterrupted operations.

Managed 200+ active utility, telecom, and resident accounts across 15+ multifamily residential portfolios throughout Canada, coordinating closely with vendors to deliver reliable resident services. Supported portfolio operations including lease administration, rent processing, and occupancy management.

Provided technical support in a fast-paced startup environment for 20+ active users, communicating via Airtable, chat, and email. Troubleshot software issues including login errors, crashes, and performance concerns, and documented/escalated bugs to development teams.

Built customer relationships, trained staff, and supported menu development. Handled cash transactions accurately and maintained a positive dining experience with high customer satisfaction.

Diploma in Business Management from George Brown College from 2017 to 2019.