Sedi E

With over five years of experience in online customer support, I have honed my skills in managing client relationships and providing exceptional service across various platforms. My expertise in WordPress management and technical support has allowed me to streamline operations and enhance client satisfaction. I thrive in fast-paced environments, adeptly handling multiple tasks while maintaining a focus on quality and efficiency.

Throughout my career, I have successfully managed client interactions, from inbound and outbound calls to live chat support. My role as an Online Customer Support Manager at Realtyna saw me handling 20-50 interactions daily, where I not only resolved technical issues but also trained new staff and created comprehensive training manuals. My commitment to client satisfaction is reflected in the +200 five-star reviews I earned for Realtyna, showcasing my ability to foster positive client relationships and drive business results.