Naveed Ahmed
@naveedahmed2
I am a result-oriented front desk officer with IT troubleshooting skills.
PakistanWhat I'm looking for
I am an experienced hospitality professional with multiple roles as a Front Desk Officer across Murree and Bhurban, and practical experience as a cashier and call center agent. I deliver reliable guest service, cash handling, multi-tasking, and effective communication in fast-paced hotel environments.
I hold certificates in Computer H/W & S/W from TECSIT and Computer Basic from TEVTA, and I apply technical skills in hardware/software troubleshooting, CCTV and network installation to support operations. I am results-focused, willing to support organizational goals, and eager to grow while contributing strong observation, decision-making, and management abilities.
Experience
Work history, roles, and key accomplishments
Trainee Front Desk Officer
Hotel One Murree Mall
Dec 2023 - Jan 2024 (1 month)
Completed a one-month front desk trainee assignment supporting check-in/out, reservations, and guest inquiries to improve front-desk responsiveness.
Cashier
Bread & Butter
Dec 2022 - Apr 2023 (4 months)
Worked as a cashier for five months processing transactions, reconciling cash, and providing customer-facing service.
Front Desk Officer
Holiday Grand Resort Bhurban
Served as Front Desk Officer handling guest services, check-ins, and coordination with housekeeping and F&B teams to maintain service quality.
Front Desk Officer
Fiora Hotel Murree
Worked as Front Desk Officer managing guest check-in/out, reservations, and front-desk inquiries to ensure smooth daily operations.
Call Center Agent
All Star BPO Call Center
Served one year as a call center agent handling inbound calls, resolving customer queries, and maintaining service quality.
Server Operator
Celebex Call Center
Worked one year as a server operator handling call center systems and supporting customer interactions and issue routing.
Front Desk Officer
Ramada by Wyndham Murree Lower Topa Resort
Worked as Front Desk Officer managing reservations, guest inquiries, and cash transactions while supporting daily hotel operations.
Education
Degrees, certifications, and relevant coursework
BRBoard of Intermediate and Secondary Education, Rawalpindi
F.Sc, Science
Completed F.Sc under the Rawalpindi Board in 2022.
BRBoard of Intermediate and Secondary Education, Rawalpindi
Matriculation, Secondary Education
Completed Matriculation under the Rawalpindi Board in 2020.
T(Technical Education and Vocational Training Authority (TEVTA)
Certificate in Computer Basics, Information Technology
Activities and societies: Skills in biometric attendance systems, printers installation & troubleshooting, and basic IT and network support.
Completed a Computer Basic course at TEVTA covering foundational IT skills.
TECSIT Institute
Certificate in Computer Hardware & Software, Information Technology
Activities and societies: Covered computer hardware & software troubleshooting, CCTV installation and maintenance, and network troubleshooting.
Completed a Computer Hardware & Software course at TECSIT covering troubleshooting and CCTV installation.
Availability
Location
PakistanAuthorized to work in
Job categories
Interested in hiring Naveed?
You can contact Naveed and 90k+ other talented remote workers on Himalayas.
Message NaveedFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
