Hasan Osama
@hasanosama
I deliver polished front-desk service across hotels, events, and guest operations.
PakistanWhat I'm looking for
I've supported front-office operations at Marriott Hotel Karachi, managing check-ins, check-outs, reservation verification, room-key issuance, guest inquiries, and switchboard requests.
I coordinate closely with Housekeeping and Concierge teams to help ensure room readiness, luggage support, and a smooth guest experience. My hospitality training is complemented by experience welcoming and registering attendees at large public events including TEK'16 and International Chefs' Day 2016.
I'm a service-driven Hospitality and Commerce graduate who brings clear communication, reliable administration, and a strong focus on premium guest service standards.
Experience
Work history, roles, and key accomplishments
Front Office Intern
Managed check-in and check-out workflows, verified guest reservations, and issued room keys per hotel standards. Resolved guest inquiries and coordinated with Housekeeping and Concierge teams to ensure timely room readiness and luggage support.
Education
Degrees, certifications, and relevant coursework
University of Karachi
Master of Arts, Islamic Learning
Pursued a Master of Arts in Islamic Learning, deepening knowledge in Islamic studies and related disciplines.
Sindh Institute of Management and Technology
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce, gaining foundational knowledge in business, accounting, and management principles.
COTHM
Graduate Diploma, Hospitality and Tourism
Earned a Graduate Diploma in Hospitality and Tourism, focusing on hospitality operations and tourism management.
Indus College
Diploma, Business Administration
Completed a Diploma in Business Administration, covering essential business and administrative skills.
The City School PAF Chapter
GCE O Levels, General Studies
Completed GCE O Levels under the Cambridge International Examinations board.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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