Enosh Eric
@enosheric
Customer-focused front desk professional delivering efficient service and accurate records.
What I'm looking for
I’m a dedicated, customer-focused professional with over 5 years of experience in customer service, front desk operations, administration, cashiering, and office support. I’m known for handling inquiries confidently, resolving complaints, and maintaining accurate records.
In my front desk roles, I greet visitors and customers professionally, answer and direct calls and emails promptly, and manage appointment scheduling, meetings, and calendars. I also coordinate communication between departments and management, prepare reports using Microsoft Office, and handle incoming and outgoing correspondence.
I’ve also supported day-to-day operations in school environments by monitoring office supplies and coordinating inventory replenishment. Along the way, I’ve handled payments, issued receipts, maintained transaction records, and assisted with fee payments and account inquiries, while keeping the reception area clean and welcoming.
I bring strong communication and interpersonal skills, with the ability to remain calm under pressure in a fast-paced environment. I combine problem-solving and conflict-resolution strength with proficiency in Microsoft Office, POS systems, and data entry, and I hold a 120-hour TEFL certification.
Experience
Work history, roles, and key accomplishments
Front Officer
Education Trust Nasra School
Jan 2024 - Feb 2026 (2 years 1 month)
Greeted visitors and customers, handled phone/email inquiries, and managed appointment scheduling. Maintained administrative records and supported office coordination, including data entry and Microsoft Office reporting.
Front Officer
Good Smeritian Elementary School
Jan 2021 - Dec 2023 (2 years 11 months)
Provided front-desk reception support by welcoming visitors and promptly directing incoming calls and inquiries. Supported school administration by monitoring office supplies/inventory and processing payments when required.
Accountant
Saint Mary's English High School
Dec 2019 - Dec 2020 (1 year)
Assisted with fee payments and addressed account inquiries. Maintained financial records and supported office administration and customer communication.
Cashier
California Pizza
Feb 2015 - Dec 2016 (1 year 10 months)
Provided customer service while processing cash and card payments through the POS system. Issued receipts, maintained transaction records, handled payment-related inquiries/complaints, and balanced the cash drawer each shift.
Education
Degrees, certifications, and relevant coursework
Ilma University Karachi
Bachelor of Commerce, Commerce
2017 - 2021
Earned a Bachelor of Commerce from Ilma University in Karachi between 2017 and 2021.
S.M Arts & Commerce College
Intermediate, Business, administration and law
Completed intermediate studies in Business, administration and law at S.M Arts & Commerce College in Karachi.
St. Paul’s English High School
Matric
Completed matric education at St. Paul’s English High School in Karachi, Pakistan.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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