Zain Ul Abdeen Khan

I am a dedicated front desk professional with over two years’ experience in guest services and front desk operations within the hospitality industry.

I have served as a Front Desk Officer at Holiday Grand Resort & Hotel Bhurban Murree and as a Receptionist at Pakiza Inn, managing guest check-ins, handling complaints, and performing daily administrative duties. I consistently deliver courteous, timely service and resolve guest issues promptly.

I hold an OTHM Level 6 in Environmental Management and Sustainability and certifications including ISO 14001:2015 (EMS), wastewater assessment, hazardous waste management, emergency response planning, and environmental impact assessment, reflecting my commitment to safety and sustainability.

I bring strong time management, problem-solving, and clear verbal and written communication skills, paired with professional conduct and environmental awareness. I am eager to join a customer-focused team where I can contribute reliable front-desk leadership and support organizational sustainability goals.