Nathan Shirrell
@nathanshirrell
Aspiring accountant with customer service and technical support experience.
What I'm looking for
I am a dedicated college student pursuing a Bachelor of Science in Accounting, with a strong desire to gain practical experience in the accounting field. My journey has equipped me with valuable skills in customer service and technical support, which I believe will contribute significantly to my future career. I have a proven track record of effectively managing customer interactions, administrative duties, and resolving issues, as demonstrated in my roles at Lincare and IntouchCX and Dansons.
Throughout my experiences, I have developed a keen attention to detail and organizational skills, particularly in the healthcare and technology sectors. I thrive in fast-paced environments and enjoy the challenge of troubleshooting and problem-solving such as with Cognizant. My commitment to excellence is reflected in my work ethic and my ability to adapt to new situations quickly. I am eager to leverage my skills and knowledge in a dynamic accounting role that offers opportunities for growth and development.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Dominos pizza
Apr 2025 - Present (4 months)
Delivery driver for Dominos, deliver pizza, customer service, cash handling, cleaning
Customer Service/Administrative
Lincare
Aug 2024 - Apr 2025 (8 months)
Provided customer service and administrative support in the DME healthcare industry. Organized chart notes and doctor's orders, built patient accounts, and processed billing.
Customer Service Representative, Builder
RavenCrest Tactical
Mar 2024 - Sep 2024 (6 months)
Managed shipping and receiving, conducted quality control, and handled customer service inquiries including returns and refunds. Operated a laser engraver and performed knife building and repair.
Nike Chat Support
IntouchCX
Jan 2024 - Mar 2024 (2 months)
Provided live chat customer support for Nike, managing multiple chats simultaneously. Utilized various computer systems to track and create orders.
Customer Service Representative
Dansons
Jun 2023 - Jan 2024 (7 months)
Troubleshot grill issues and provided excellent customer service to resolve problems. Created orders, shipped parts, and processed payments and invoices.
Tech Support
Cognizant Technology Solutions
Jun 2021 - Jan 2023 (1 year 7 months)
Provided technical support for Google Waymo self-driving vehicle software issues, troubleshooting daily software problems. Managed data entry, created file notes, and communicated work order information.
Equipment Tech
Integrity Fitness
May 2018 - Mar 2019 (10 months)
Delivery driving and repair tech for integrity fitness, moved product in warehouse, loaded onto box trucks and drove box trucks to deliver and install new athletic equipment.
Fast Food Employee
Dairy Queen
Jul 2013 - Feb 2015 (1 year 7 months)
Worked in various positions including novelties, front cash register, and drive-through. Utilized a POS system and learned grill operations.
Education
Degrees, certifications, and relevant coursework
Grand Canyon University
Bachelor of Science in Accounting, Accounting
Currently pursuing a Bachelor of Science in Accounting, focusing on financial principles, auditing, and tax regulations. Developing analytical and problem-solving skills essential for a career in accounting.
Francis Howell High School
Highschool Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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