Lydia Lydia
@lydialydia1
Customer Service Representative at Intuit – TurboTax who assisted 50+ customers daily by phone, chat, and email.
United StatesWhat I'm looking for
At Intuit – TurboTax, I assisted 50+ customers daily by phone, chat, and email. I resolved customer concerns while maintaining high customer satisfaction.
I handled high-volume interactions in a fast-paced remote environment. I also entered and reviewed data accurately while maintaining confidentiality.
At Domino’s Pizza, I supervised daily operations as Manager on Duty, supported team members, and resolved customer complaints. Earlier, I provided customer service and processed transactions as a Cashier / Cook.
As a P.T.A. Treasurer / Secretary / President, I managed financial and administrative records, handled confidential information, and organized meetings and activities.
Experience
Work history, roles, and key accomplishments
Assisted 50+ customers daily via phone, chat, and email, resolving concerns efficiently while maintaining high satisfaction. Handled high-volume interactions in a fast-paced remote environment and used internal systems/CRM tools to track and manage customer issues.
Supervised daily operations and supported team members, resolving customer complaints and ensuring positive customer experiences. Maintained organization and efficient workflow.
Provided friendly and efficient customer service and processed transactions accurately. Worked effectively in a fast-paced team environment.
Education
Degrees, certifications, and relevant coursework
The Art Institute of New York City
Associate Degree in Culinary Arts, Culinary Arts
2001 - 2004
Pursued an Associate Degree in Culinary Arts, focusing on culinary techniques and kitchen management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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