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Nathan Koech

@nathankoech

Message

IT & System Manager at Luton Hospital Limited managing HMIS security, access, and availability.

Kenya

Message

At Luton Hospital Limited, I manage the configuration, security, and continuous improvement of the Hospital Management Information System (HMIS). I safeguard patient information through role-based access controls and support system availability across clinical, financial, and administrative operations.

At Zain Pharma Limited, I managed databases containing pharmaceutical records and implemented firewall and intrusion detection configurations. I also put disaster recovery plans in place that reduced recovery time to under two hours.

At Arete Solution LTD, I resolved system and network issues and supported users with helpdesk requests. I also configured VMware desktop hypervisors and helped migrate content to Microsoft 365.

Earlier, at AUA Industria LTD, I developed a WordPress knowledge-based web application and collaborated on software development projects. I also supported databases and automated data loading into spatial databases.

Experience

Work history, roles, and key accomplishments

Current

IT & System Manager

Current

Luton Hospital Limited

Feb 2025 - Present (1 year 8 months)

Managed configuration, security, and compliance of the Hospital Management Information System, ensuring high availability and data integrity. Deployed and supported end-user devices, managed user accounts and access controls, and provided advanced technical support.

HMIS Windows SCCM Antivirus LAN WiFi VPN IP Telephony Active Directory Group Policy Endpoint Security Patch Management Technical Support

IT Officer

Zain Pharma Limited

May 2023 - Jan 2025 (1 year 8 months)

Managed and maintained large-scale pharmaceutical databases with high data accuracy, enhanced network security, and monitored servers and networks to ensure high uptime. Implemented disaster recovery plans and managed IT budget, achieving cost savings.

Database Administration MySQL MS SQL Server PostgreSQL Network Security Firewalls Intrusion Detection Server Monitoring LAN WAN WiFi CCTV Disaster Recovery Budget Management vendor negotiation

Technical Support Engineer

Arete Solution LTD

Feb 2021 - Mar 2023 (2 years 1 month)

Enforced security policies, set up user accounts, and resolved system and network issues with high first-call resolution. Configured VMware hypervisors, managed firewall load balancing, migrated content to Microsoft 365, and coordinated IT procurement.

Security Policies User Account Management Troubleshooting Help Desk VMWare Firewalls Load Balancing Microsoft 365 Migration Procurement vendor negotiation Technical Support

Software Developer

AUA Industria LTD

Apr 2019 - Apr 2020 (1 year)

Monitored and supported databases, collaborated on full-cycle development projects, and developed a WordPress knowledge-based web application. Implemented code fixes, conducted tests, automated data loading, and upgraded custom applications using SDKs and APIs.

Database Management WordPress Web Development SQL Stored Procedures Automation SDK APIs Testing Debugging Collaboration

ICT Intern

Kenya Pipeline Company

May 2016 - Aug 2016 (3 months)

Contributed to troubleshooting sessions, assisted in technology rollouts, and managed incoming calls and emails. Supported installation and updates of file, print, and application servers, and improved infrastructure availability.

Troubleshooting IT Support Server Administration File And Print Servers Printers Servers SAP Customer Service