Reagan Muriuki

Spearheaded the planning, design, and implementation of infrastructure projects for diverse clientele while developing an ICT Strategic Plan. Oversaw daily system administration and provided first-line support for all clients, ensuring optimal service delivery.

Championed the planning, design, and implementation of ICT projects, enhancing departmental efficiencies. Ensured adherence to best practices and established effective procedures for the administration and maintenance of all mission-critical systems and infrastructure.

Administered, monitored, and supported LAN, WAN, and Internet links to ensure maximum availability and performance. Oversaw the administration and monitoring of telecommunication facilities, including IP telephony, contact centre infrastructure, ISDN links, and VOIP links.

Monitored network performance and executed troubleshooting to resolve issues promptly. Evaluated and made recommendations for purchasing IT hardware, ensuring cost-effective solutions.

Implemented the Funso Hospital Management System for various clientele, enhancing operational workflows. Provided technical leadership in networking projects, ensuring effective implementation.

Troubleshot common telecommunication faults, reducing downtime and improving service resilience. Assisted in preventive maintenance projects of Alcatel PABX Systems, ensuring system longevity.

Currently pursuing a Bachelor of Science in Information Systems with a focus on Business Computing and Information Systems. This program enhances understanding of IT infrastructure and its application in business environments.

Currently pursuing a Professional Certification in Google AI Essentials through Coursera. This program focuses on foundational concepts and practical applications of artificial intelligence.

Completed a professional certification in Linux Essentials and Administration. This course provided fundamental knowledge and practical skills in managing Linux-based systems.

Achieved A+ Hardware & Software Certification and N+ Certification. These certifications provided comprehensive knowledge in computer hardware, software, and networking.

Obtained the Cisco Certified Network Associate (CCNA) certification. This certification focused on networking fundamentals, LAN switching technologies, routing technologies, and WAN technologies.

Completed a Diploma in Information Technology. The curriculum covered various aspects of IT, providing a strong foundation in computer systems and software.