Open to opportunities

Maxwell Miya

@maxwellmiya

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IT leader helping organizations to optimize processes, reduce costs, and enhance efficiency.

Kenya

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What I'm looking for

I seek a role that fosters innovation, encourages professional growth, and values collaboration.

IT Infrastructure & Security Engineer with 8+ years of experience optimizing enterprise IT environments across Africa, the US, and Europe. Specialized in cloud security, network administration, and IT service management for multinational organizations. Proven ability to enhance security postures, reduce IT costs, and improve operational efficiency through automation and cloud technologies.

Expert in Microsoft Azure, AWS, Office 365, Zero Trust Security, ITIL frameworks, and compliance standards (ISO 27001, GDPR, NIST). Adept at leading cross-functional teams and managing global IT operations to support business growth and digital transformation.

Experience

Work history, roles, and key accomplishments

Current

ICT Administrator

Current

Ethical Trade Services Africa

Apr 2023 - Present (2 years 2 months)

Led IT initiatives to improve operational efficiency and security. Key contributions include reducing device management time by 40% with Microsoft Intune and integrating Azure to enhance scalability.

Microsoft Intune Azure IT Operations Security Management Project Management

System Administrator L1

Preeminent Technology US

Apr 2023 - Jan 2025 (1 year 9 months)

Oversaw the stability, performance, and security of clients’ IT infrastructure, ensuring continuous and secure operations. Key contributions include reducing downtime by 30% through proactive system and network monitoring.

System Monitoring Network Security Performance Tuning Infrastructure Security Management

Senior IT Officer

Origen Fresh EPZ Limited

Jan 2022 - Jan 2023 (1 year)

Managed IT operations and led strategic projects to optimize infrastructure. Key contributions include reducing IT procurement costs by 15% and implementing endpoint security that cut malware incidents by 40%.

IT Operations Endpoint Security Project Management

IT Support Specialist & Operations

Silentnight Bedding Limited

Jan 2018 - Jan 2020 (1 year 11 months)

Led infrastructure refresh and network security enhancements. Key contributions include enhancing network reliability by 30% and reducing purchasing costs by 44% through an infrastructure refresh.

Network Security IT Support Infrastructure Management

IT Infrastructure & Operations Lead

Juanco Group of Companies

Jan 2021 - Jan 2022 (1 year)

Oversaw IT infrastructure consolidation and digital transformation. Key contributions include decreasing backup time by 35% and implementing cloud CRM that increased sales by 20%.

Cloud Computing Infrastructure Digital Transformation Project Management CRM

IT Support Assistant

Silentnight Bedding Limited

Jan 2015 - Jan 2018 (3 years)

Provided IT support and contributed to system maintenance and upgrades. Key contributions include reducing telephony expenses by 12% with a new VoIP system.

IT Support Maintenance VoIP Customer Service

Education

Degrees, certifications, and relevant coursework

Azubi Africa

Front-End Cloud Developer Program, Cloud Development

2023 -

Participating in the Front-End Cloud Developer Program, focusing on developing skills in front-end technologies and cloud integration for modern web applications.

Strathmore University

Bachelor of Business Information Technology, Business Information Technology

2013 - 2016

Studied Business Information Technology, focusing on the integration of technology in business processes and the management of information systems to enhance organizational efficiency.