Josphat Mwangi
@josphatmwangi
Top-performing IT Specialist providing secure technical solutions.
What I'm looking for
I am a dedicated IT Specialist with a strong focus on delivering secure and efficient technical solutions that enhance user satisfaction and drive business growth. My experience spans across network administration, system administration, and cloud computing, allowing me to effectively manage and optimize IT infrastructures.
Currently, I serve as an IT Sysadmin/Technician at Medical Administrator Kenya Limited, where I oversee the administration and maintenance of network infrastructure, ensuring reliable connectivity and security. My role involves configuring firewalls, managing endpoint devices, and implementing backup and disaster recovery strategies to safeguard critical data.
Previously, I worked as an IT Technical & Support Officer at Dawa Lifesciences, where I honed my skills in computer networking, server administration, and user support. I am passionate about leveraging technology to solve complex problems and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
IT Sysadmin/Technician
Medical Administrator Kenya Limited
Jan 2023 - Present (2 years 4 months)
Responsible for the administration and maintenance of network infrastructure, ensuring reliable and secure connectivity. Managed firewall and endpoint security, configured hardware, and implemented backup and disaster recovery procedures. Provided support for Microsoft 365 services and facilitated virtual meetings.
IT Technical & Support Officer
Dawa Lifesciences
Jan 2022 - Sep 2022 (8 months)
Provided technical support and administration for computer networks and servers. Managed Microsoft 365 services, including user management and security. Delivered desktop support and troubleshooting for users, ensuring effective resolution of issues.
Education
Degrees, certifications, and relevant coursework
Thika Technical Training Institute
Diploma, Information Communication Technology
Diploma in Information Communication Technology.
Mathioya Secondary School
Certificate, Secondary Education
Grade: C
Kenya Certificate of Secondary Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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