JM
Open to opportunities

Josphat Mwangi

@josphatmwangi

Top-performing IT Specialist providing secure technical solutions.

Kenya

What I'm looking for

I seek a role that fosters growth, values collaboration, and challenges me technically.

I am a dedicated IT Specialist with a strong focus on delivering secure and efficient technical solutions that enhance user satisfaction and drive business growth. My experience spans across network administration, system administration, and cloud computing, allowing me to effectively manage and optimize IT infrastructures.

Currently, I serve as an IT Sysadmin/Technician at Medical Administrator Kenya Limited, where I oversee the administration and maintenance of network infrastructure, ensuring reliable connectivity and security. My role involves configuring firewalls, managing endpoint devices, and implementing backup and disaster recovery strategies to safeguard critical data.

Previously, I worked as an IT Technical & Support Officer at Dawa Lifesciences, where I honed my skills in computer networking, server administration, and user support. I am passionate about leveraging technology to solve complex problems and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

ML
Current

IT Sysadmin/Technician

Medical Administrator Kenya Limited

Jan 2023 - Present (2 years 4 months)

Responsible for the administration and maintenance of network infrastructure, ensuring reliable and secure connectivity. Managed firewall and endpoint security, configured hardware, and implemented backup and disaster recovery procedures. Provided support for Microsoft 365 services and facilitated virtual meetings.

DL

IT Technical & Support Officer

Dawa Lifesciences

Jan 2022 - Sep 2022 (8 months)

Provided technical support and administration for computer networks and servers. Managed Microsoft 365 services, including user management and security. Delivered desktop support and troubleshooting for users, ensuring effective resolution of issues.

Education

Degrees, certifications, and relevant coursework

TI

Thika Technical Training Institute

Diploma, Information Communication Technology

Diploma in Information Communication Technology.

MS

Mathioya Secondary School

Certificate, Secondary Education

Grade: C

Kenya Certificate of Secondary Education.

Tech stack

Software and tools used professionally

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Josphat Mwangi - IT Sysadmin/Technician - Medical Administrator Kenya Limited | Himalayas