Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@cherishamos
Experienced IT Technical Support Specialist with a decade of expertise.
I am an IT Technical Support Specialist with over 10 years of experience in providing exceptional technical assistance and resolving complex IT issues. My proficiency in troubleshooting hardware, software, and network-related problems has allowed me to excel in various environments. I am known for my strong analytical and problem-solving skills, effective communication, and a proactive approach to enhancing system performance and user experience.
Throughout my career, I have held various roles, including Systems Administrator and IT Administrator, where I implemented security measures, managed IT budgets, and improved operational efficiencies. I am committed to continuous learning and staying updated with industry trends to deliver the highest level of support and customer satisfaction. My goal is to leverage my skills and experience to contribute to a dynamic team and drive technological advancements.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Almond Air & Logistics (UNSOS)
Jan 2024 - Present (1 year 10 months)
Responsible for installing and configuring operating systems, applications, and network devices. Provides technical support to end-users, performs system updates, and implements security measures to protect against cyber threats. Continuously analyzes and improves database performance while overseeing network components.
Eka Hotel
Jul 2021 - Jul 2023 (2 years)
Implemented and managed security protocols for IT systems, built an internal wiki for documentation, and ensured data security and backup. Identified problematic areas and implemented strategic solutions, while managing the annual budget for IT contracts.
Weston Hotel
Nov 2020 - Dec 2021 (1 year 1 month)
Configured and implemented IT initiatives to enhance business value, managed IT capital budget, and supported marketing in E-Commerce and SEO practices. Liaised with leaders to solve operational issues and mitigate risks.
Action Africa Help International (AAH-I)
May 2019 - May 2020 (1 year)
Handled support requests across the network, provided first-level support to diagnose and resolve issues, and performed preventive maintenance on branch equipment. Responsible for ICT process documentation and securing database servers.
Best Western Meridian Hotel
Dec 2017 - Jan 2019 (1 year 1 month)
Managed server administration for hotel management systems, network administration for guest Wi-Fi, and firewall system upgrades. Monitored various systems including Opera PMS and Micros POS.
Tener Exito Limited
Jan 2016 - Feb 2016 (1 month)
Provided technical support and assistance in IT-related tasks, ensuring smooth operation of IT systems and infrastructure.
Kapsabet County Referral Hospital
Aug 2014 - Mar 2015 (7 months)
Assisted in various IT tasks, gaining hands-on experience in ICT operations and support within a healthcare environment.
Degrees, certifications, and relevant coursework
Diploma in Technology Information Technology, Information Technology
2012 - 2015
Grade: CREDIT (Lower Division)
Completed a Diploma in Technology Information Technology with a focus on various aspects of IT systems and support. Achieved a grade of CREDIT (Lower Division).
Kenya Certificate of Secondary Education
2006 - 2010
Completed Kenya Certificate of Secondary Education, which provided foundational knowledge and skills in various subjects.
You can contact Cherish and 90k+ other talented remote workers on Himalayas.
Message CherishSimon Kaguora
IT Supervisor, Majid Al Futtaim Carrefour
Loise Muthoni
IT Specialist, HealthX Africa Limited
Silas Nyatta
System/IT Support, CH Experience (BPO)
Barry Nyansimera
Freelance IT Support, Nexus Intellect
Brian Ndaruga
IT System Admin, Optica Ltd
dennis kinya
IT Support Specialist, Safaricom Limited
Allan Onsomu
IT Support and Software Development, OpenTech Global
Faith Mucheru
Virtual Assistant/Digital Marketer, Afronova
Stephen Onyango
Volunteer IT Support Technician, Siaya County Government
Fabrice Muhehe
IT Support Technician, Dantech Computer Repair