Nathan Karpowicz

Checked in customers and troubleshot technical issues, including minor repairs on laptops, PCs, phones, and tablets. Performed iPhone repairs and checked in customer devices for further agent troubleshooting.

Provided direct technical support to end-users, managing and resolving escalated tickets from Level 1. Diagnosed and resolved Tier 1-3 issues, troubleshot applications, errors, and operating systems.

Provided basic pick-up and delivery services as a partner with Amazon. Ensured timely and accurate delivery of packages.

Performed manual labor, including unloading trucks full of heavy metals and steels. Sorted scrap metal and car parts, consistently lifting heavy items.

Maintained and repaired pin spotter and setting machines in the alley. Assisted in the kitchen as a cashier and cook, and occasionally worked as a bartender.

Greeted guests and maintained store cleanliness. Managed cash tills and performed minor shelving repairs.

Provided customer service and maintained pet areas, including feeding and cleaning. Cared for and treated sick pets, and managed cashier operations.

Operated as a cashier, handled truck unloading, and stocked shelves. Managed inventory and provided direct customer service.

Checked in guests and maintained gym cleanliness. Managed guest data and processed merchandise sales using Windows-based systems.

Carried products weighing up to 100 lbs for extended periods and maintained warehouse cleanliness. Restocked racks, used scanners for product organization, and operated pallet jacks.

Completed basic high school courses, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.

Focused on computer science coursework, building a foundational understanding of the field. Acquired skills relevant to computer systems and programming.