Nathan Dip
@nathandip
Customer Support and Operations Specialist at US Litigation Support Services, supporting legal teams with ServeManager and CaseAware workflows.
United StatesWhat I'm looking for
At US Litigation Support Services, I support law firms, legal professionals, and process servers in a fully remote environment. I help customers navigate software and resolve workflow issues.
I work with ServeManager and CaseAware related systems to coordinate workflows and maintain case information. I also keep records, scheduling updates, and documentation accurate across active assignments.
At One Legal Services, I supported legal workflow operations through documentation management and scheduling coordination. I maintained case records and provided updates to legal teams, clients, and field representatives.
Earlier, at Twisted Pig Bar and Grill, I delivered customer service, addressed concerns, and supported daily operations. I'm seeking fully remote opportunities with U.S. based companies.
Experience
Work history, roles, and key accomplishments
Legal Operations Support
One Legal Services
Supported legal workflow operations through documentation management, scheduling coordination, and operational support. Maintained organized case records and communicated professionally with legal teams and clients.
Customer Support and Operations Specialist
US Litigation Support Services
Provided customer support to law firms, legal professionals, and process servers in a fully remote environment. Managed high volume customer communication, assisted with workflow issues, and maintained accurate records and case tracking.
Customer Service Support
Twisted Pig Bar and Grill
Delivered excellent customer service in a fast paced environment while maintaining professionalism and positive customer experiences. Resolved customer concerns quickly and effectively while supporting daily operations.
Education
Degrees, certifications, and relevant coursework
Modesto Junior College
Associate Degree, General Studies
Currently attending Modesto Junior College with expected graduation in Fall 2026.
Thomas Downey High School
High School Diploma, General Studies
Completed high school education at Thomas Downey High School.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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