Open to opportunities

Nathan Berry

@nathanberry

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Dynamic professional with over seven years of customer service experience.

United States

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What I'm looking for

I am looking for a role that values customer service and teamwork, with opportunities for growth.

I am a dynamic and seasoned professional with over seven years of experience in high-energy environments. My expertise lies in handling transactions and promoting products effectively, ensuring that I deliver exceptional customer service consistently. I pride myself on my ability to build rapport and maintain positive relationships with clients, which has been key to my success in various roles.

Throughout my career, I have demonstrated adaptability in fast-paced environments, particularly in my roles as a bartender and associate. At Tiger, I provide exceptional service in a high-volume bar, developing new cocktail recipes that have significantly increased customer satisfaction. My previous experience at The Cabin further honed my skills in maintaining bar cleanliness and ensuring compliance, while my time at Primerica allowed me to work closely with clients to create personalized financial plans, showcasing my strong communication and interpersonal skills.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Tiger

Jan 2024 - Present (1 year 5 months)

Provided exceptional service in a high-volume bar, ensuring timely and accurate drink orders. Developed and implemented new cocktail recipes, which increased customer satisfaction and repeat business.

High Volume Bar Service Customer Satisfaction Upselling

Associate

Primerica

Jun 2018 - Dec 2024 (6 years 6 months)

Set up meetings for clients interested in various financial products, including life insurance, mutual funds, and other investment vehicles. Worked with clients to create personalized financial plans, assessing their goals and needs, and leveraged personal connections to prospect and generate new leads and referrals.

Financial Planning Investment Vehicles Prospecting

Bartender

The Cabin

Aug 2021 - Sep 2023 (2 years 1 month)

Delivered outstanding customer service in a busy, fast-paced environment, mixing and preparing drinks for customers while maintaining bar cleanliness. Ensured inventory for bar equipment and alcohol was adequately stocked, and kept the establishment compliant by arranging for experienced bouncers on busy nights.

Customer Service Bar Cleanliness Compliance Opening Closing Procedures Fast Paced Environment

Education

Degrees, certifications, and relevant coursework

Sheldon High School

Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed strong interpersonal and communication skills through diverse academic and extracurricular activities.

ABC Bartending School

Bartending License, Bartending

Obtained a professional bartending license, mastering the art of mixology and responsible alcohol service. Gained expertise in drink preparation, customer service, and bar management.