Joelle Maish
@joellemaish
Experienced hospitality professional with a passion for customer service.
United StatesWhat I'm looking for
I am a dedicated hospitality professional with over 6 years of experience in the restaurant and customer service industry. My career has been driven by a commitment to delivering excellent service and enhancing guest satisfaction. I thrive in dynamic environments where I can utilize my strong customer service skills and attention to detail to create memorable dining experiences.
Throughout my career, I have held various roles, including Bartender/Manager at ZigZag Smokin Burger and Bartender/Supervisor at Denver Biscuit Co. My ability to remain calm under pressure and adapt quickly to new environments has allowed me to excel in high-volume settings. I am passionate about driving repeat business and continuously expanding my knowledge in the hospitality industry.
Experience
Work history, roles, and key accomplishments
Bartender/Manager
ZigZag Smokin Burger
Jan 2021 - Dec 2024 (3 years 11 months)
Managed daily bar operations, including inventory, ordering, and staff supervision. Provided exceptional customer service in a high-volume environment, ensuring guest satisfaction and efficient service delivery.
Bartender/Manager
ZigZag Smokin Burger
Jan 2021 - Dec 2024 (3 years 11 months)
Managed daily bar operations, including inventory, ordering, and staff supervision. Provided excellent customer service in a high-volume environment, ensuring guest satisfaction and efficient service delivery.
Bartender/Supervisor
Denver Biscuit Co.
Jan 2018 - Dec 2021 (3 years 11 months)
Supervised front-of-house staff and ensured smooth service flow during peak hours. Trained new employees on service standards and operational procedures, contributing to a cohesive team environment.
Bartender/Supervisor
Denver Biscuit Co.
Jan 2018 - Dec 2021 (3 years 11 months)
Supervised bar staff and ensured smooth service flow during peak hours. Trained new employees on drink preparation and customer service standards, contributing to a cohesive team.
Server
Buffalo Wild Wings
Jan 2017 - Dec 2018 (1 year 11 months)
Provided attentive table service, accurately taking orders and delivering food and beverages promptly. Maintained a clean and organized dining area, enhancing the overall guest experience.
Server
Buffalo Wild Wings
Jan 2017 - Dec 2018 (1 year 11 months)
Provided prompt and friendly service to guests in a fast-paced restaurant setting. Managed multiple tables efficiently, ensuring accurate order taking and timely food delivery.
Server
Olive Garden
Jan 2016 - Dec 2017 (1 year 11 months)
Delivered exceptional dining experiences by anticipating guest needs and providing attentive service. Handled cash and credit transactions accurately, maintaining a high level of professionalism.
Server
Olive Garden
Jan 2016 - Dec 2017 (1 year 11 months)
Delivered high-quality dining experiences by anticipating guest needs and providing personalized recommendations. Collaborated with kitchen staff to ensure timely and accurate food delivery.
Education
Degrees, certifications, and relevant coursework
Joelle hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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