Open to opportunities

eli cepeda

@elicepeda

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Experienced bartender with a passion for customer satisfaction.

United States

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What I'm looking for

I am looking for a dynamic role in a vibrant establishment where I can leverage my bartending skills and enhance customer experiences.

I am a dedicated professional with extensive experience in customer relations and bartending. My journey began at The Bottom Line in Manhattan, where I honed my skills in serving a diverse clientele and mastering the art of mixology. Over the years, I have developed a strong ability to create a welcoming atmosphere, ensuring that every guest feels valued and satisfied.

Currently, I work at Planet Fitness, where I assist members and maintain the gym's cleanliness and equipment. My role has enhanced my communication skills and taught me the importance of customer loyalty. I am also T.I.P.S. and CPR/AED certified, which reflects my commitment to providing safe and enjoyable experiences for all patrons.

Experience

Work history, roles, and key accomplishments

Bartender

Marriott Hotel

Jan 2022 - Present (3 years 5 months)

Provided excellent service in a high-volume hotel setting, serving international guests and preparing a wide range of cocktails. Maintained bar cleanliness, handled POS transactions, and ensured customer satisfaction.

Customer Service Cocktail Preparation Training Bar Management

Sales Person/Gym Clerk

Planet Fitness

Jan 2015 - Present (10 years 5 months)

Greeted and assisted members, sold memberships, and conducted tours of the facility. Performed routine cleaning and maintenance of gym property and equipment.

Customer Service Sales Maintenance

Bartender

The Bridge Tavern

Jan 2013 - Present (12 years 5 months)

Served a variety of drinks including cocktails, frozen drinks, wine, and shots to large crowds. Managed orders for appetizers and entrees in addition to beverage service.

Cocktail Preparation Customer Service Order Taking Beverage Service

Bartender

The Bottom Line

Jan 2011 - Present (14 years 5 months)

Served a large crowd of neighborhood regulars at a popular pub. Maintained a welcoming atmosphere and ensured customer satisfaction.

Customer Service Pub Operations

Education

Degrees, certifications, and relevant coursework

EUGENIA MARIA DE HOSTOS C.COLLEGE

A.A.S, Criminal Justice

Studied Criminal Justice at EUGENIA MARIA DE HOSTOS C.COLLEGE. Gained foundational knowledge in the field.

ABC BARTENDING SCHOOL

Certificate, Mixology

Completed a Mixology program at ABC BARTENDING SCHOOL, obtaining T.I.P.S. certification. Developed proficiency in drink preparation and customer service.