Natasha Shabazz

Developed strategic initiatives that improved service delivery and customer experience while maintaining regulatory compliance. Built scalable operational frameworks and led a continuous-improvement team focused on operational excellence and business growth support.

Developed strategic initiatives to improve service delivery and customer experience while ensuring regulatory compliance. Built and led a continuous-improvement-focused team and created scalable operational frameworks to support business growth while maintaining service quality.

Designed financial planning systems to optimize cash flow management and support long-term strategic initiatives. Led cross-functional projects to improve operational efficiency and strengthen organizational impact.

Designed financial planning systems to optimize cash flow management and support long-term strategic initiatives. Led cross-functional projects to improve operational efficiency and increase organizational impact.

Led operational improvement initiatives for a 19-person healthcare team, reducing patient travel time by 15% and increasing daily patient throughput by 10%. Drove cross-functional execution that exceeded growth targets and generated $1.2M in surplus for the NYC market P&L, while building Power BI dashboards to support data-driven prioritization.

Directed operations for a 19-member healthcare team, generating $1.2M in market P&L surplus by resolving systemic workflow inefficiencies. Improved patient panel growth by 10%, increased daily patient throughput by 10%, and reduced clinician travel time by 15% through scheduling and routing process improvement.

Oversaw operational workflows and process improvement efforts to strengthen efficiency and regulatory compliance while leading discovery-to-implementation initiatives. Implemented zero-based budgeting to improve resource allocation and profitability forecasting, managing escalations and cross-department stakeholder partnerships.

Oversaw day-to-day operational workflows and cross-department collaboration to ensure regulatory compliance and financial accountability. Implemented zero-based budgeting across departments, reducing budget variance by 12%, and led projects supporting Joint Commission and HIPAA standards.

Oversaw operational workflows and staff development while leading discovery-to-implementation process improvement projects to enhance operational efficiency and regulatory compliance. Implemented zero-based budgeting to optimize resource allocation and support accurate profitability projections across departments.

Built complex financial models and analyses to forecast departmental expenses and assess budget impacts, enabling data-driven strategic decisions. Designed staff education programs and led organization-wide initiatives to improve product quality and service delivery through change management.

Built operational and analytical foundations over a 12-year career, advancing from individual contributor to departmental operations leadership. Developed financial models and multi-year forecasting tools, launched staff training programs to improve adoption and workflow standardization, and supported organization-wide quality improvement initiatives.

Grade: Cum Laude

Earned an Associate of Applied Science (AAS) in Marketing from Nassau Community College.

Completed a Six Sigma Black Belt certification via Coursera. Credential ID: X1YRMVOHU6Z6.

Earned a Six Sigma (6σ) Black Belt certification through Coursera.

Completed a Master of Business Administration (MBA) in Management at Kennesaw State University.

Earned a Bachelor of Science (BS) in Business Administration from Adelphi University.

Grade: Cum Laude

Completed an Associate of Applied Science (AS) in Marketing at SUNY Old Westbury, graduating Cum Laude.

Attended Nassau Community College. Degree and field were not specified.