Jeremy Tavera

Led a 16-person operations team maintaining service continuity and staffing coordination across a multi-borough footprint. Applied Lean methodology and AI automation to improve KPIs and served as primary escalation point for operational disruptions.

Directed daily operations for 28 clinical providers and 35+ office coordinators, managing facilities, vendor relationships, and service standards. Developed SOPs, managed full HR lifecycle, and led accreditation readiness for NYSDOH and Joint Commission.

Managed a $2.5M annual travel budget, processed payroll timesheets, and approved travel reimbursements in accordance with university policy.

Designed and delivered student-facing events and programming, managed facilities inspections, and co-managed procurement and vendor contracts totaling ~$1.5M annually. Served as single point of contact for IT infrastructure across 375 PCs and 60 Macs.

Led campus-wide deployment of a pediatric infant abduction alert system and opened a new medical unit end-to-end. Managed office operations, administered operating budget, and conducted patient satisfaction reviews.

Directed events management for the university, overseeing logistics, vendor coordination, and cross-functional execution.

Provided information systems consulting services, supporting technology needs across the university.

Bachelor of Multi-Disciplinary Studies with a focus on Business and Psychology.