Natasha Cymone

Managed end-to-end operations and resident relationships for a 200+ site residential property-management portfolio, including leasing, renewals, retention, escalations, compliance, payments, and service coordination. Handled customer escalations and account issues while supporting over 220 active customer accounts.

Managed operations in residential, vacation rental, and timeshare portfolios as a property manager throughout the Vail Valley. Coordinated guest communication, inspections, compliance documentation, scheduling, and vendor relations across multiple properties and stakeholders.

Managed digital marketing and client success initiatives, ensuring client satisfaction and retention.

Assisted in store management with a focus on business sales, driving revenue and customer satisfaction.

Supervised operations and team performance at Vail Resorts, ensuring high standards of customer service and operational efficiency.