Marta Diaz

At Preferred Apartment Communities, I support operations for a 411-unit multifamily community, partnering on leasing performance, occupancy, resident retention, collections, budgeting, vendor coordination, and compliance. I resolve escalated resident concerns through proactive communication and service recovery while supervising leasing professionals.

I've built more than 10 years of leadership experience across property operations, financial administration, sales and leasing, retail, and multi-location team management. I'm bilingual in English and Spanish and bring hands-on experience with Yardi, CRM systems, customer relationships, process improvement, and team leadership.