Natasha Claire
@natashaclaire
I support customers, travel bookings, and executive operations through clear communication, CRM management, and multilingual service.
KenyaWhat I'm looking for
I've supported travelers at Travel Shore Africa by managing flight, hotel, transportation, and excursion bookings, resolving customer inquiries, and promoting travel packages through outbound sales calls and social media.
As a Personal Assistant at China Road and Bridge Corporation, I managed executive calendars, communications, meeting materials, records, and follow-up actions. I bring fluent English and Kiswahili communication, German B2 proficiency, and a calm, organized approach to customer support and administrative work.
Experience
Work history, roles, and key accomplishments
Personal Assistant
China Road and Bridge Corporation
May 2026 - Jul 2026 (2 months)
Managed the CEO's calendar, filtered communications, and coordinated with project managers. Prepared meeting agendas, recorded minutes, and translated documents from Mandarin to English.
Travel Consultant & Customer Service Representative
Travel Shore Africa
Jan 2023 - Dec 2025 (2 years 11 months)
Assisted clients with travel inquiries, handled bookings, and made outbound sales calls. Provided customer service and upsold add-on services to increase revenue.
Education
Degrees, certifications, and relevant coursework
Goethe Institute Nairobi
Diploma, German
2025 - 2026
Pursued German language studies at the Goethe Institute Nairobi from 2025 to 2026.
Nairobi Aviation College
Diploma, Travel and Tourism Management
2022 - 2023
Completed a Diploma in Travel and Tourism Management at Nairobi Aviation College from 2022 to 2023.
Regional Centre and Training Institute
ICDL, Computer Literacy
2022 - 2022
Earned an ICDL certificate from the Regional Centre and Training Institute in 2022.
St. Alexis Ruchu Girls Secondary School
Secondary School Certificate, General Studies
Completed secondary school education at St. Alexis Ruchu Girls Secondary School in 2022.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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