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Nastasia Toothill

@nastasiatoothill

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I guide international clients through Mauritius relocation, residency applications, and trusted end-to-end advisory.

Mauritius

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What I'm looking for

I'm looking for a client-focused role where I can guide international clients through complex relocation, residency, hospitality, or service journeys while building trusted long-term relationships.

At TBI Business Advisors, I manage relocation and residency applications for more than 50 international clients each year, guiding individuals and families from document preparation through final permit approval.

I've supported over 100 residency and occupation permit applications, liaising with the Economic Development Board, Property Immigration Office, immigration departments, banks, schools, and property partners. I focus on proactive communication, personalised advice, and relationships built on trust.

Previously, I co-founded and scaled Kook’s Pastry Company into a catering and events business generating approximately MUR 5M in annual revenue. I led client relationships, sales, pricing, planning, delivery, marketing, and operations for weddings, corporate functions, and events of up to 280 guests.

My background also includes sales and marketing, tourism communications, luxury guest relations, and freelance wedding planning. I bring a multicultural, hospitality-led approach to helping international clients feel supported throughout complex transitions.

Experience

Work history, roles, and key accomplishments

Current

Client Relationship Manager

Current

TBI Business Advisors Ltd

Jun 2024 - Present (2 years 3 months)

Manage relocation and residency applications for over 50 international clients per year, handling multiple cases simultaneously from onboarding to final permit approval. Liaise with government authorities and coordinate relocation services.

Customer Relationship Management Relocation Residency Advisory Customer Success Government Liaison EDB Placement IO (PIO)Immigration Project Management Communication Skills

Co-Owner & Director

Kook's Pastry Company Limited

Jan 2013 - Dec 2021 (8 years 11 months)

Co-founded and scaled a catering and events company generating approximately MUR 5M annual revenue, managing a team of up to 8 staff and delivering over 25 events annually.

entrepreneurship Event Management Team Leadership Sales Marketing Budgeting Financial administration Customer Relationship Management

Sales & Marketing Roles

La Vallée de Ferney

Jan 2013 - Dec 2015 (2 years 11 months)

Supported marketing, communications and PR initiatives across tourism and event services, managing social media and developing partnerships with tour operators.

Marketing Communication Skills PR Social Media Partnership Development Tourism

Sales & Marketing Roles

Talents Solutions Ltd (Médine Group)

Jan 2012 - Dec 2013 (1 year 11 months)

Promoted training programs, courses and event spaces, assisted with event organisation, marketing campaigns and brand visibility.

Marketing Communication Skills Event Organisation Brand Visibility

Guest Relations Officer

Constance Prince Maurice

Jan 2011 - Dec 2012 (1 year 11 months)

Provided guest relations and concierge services within luxury hospitality environments, managing daily interaction with approximately 20-30 international guests.

Guest Relations Concierge Services Hospitality Communication Skills Problem Solving

Guest Relations Officer

One & Only Royal Mirage

Jan 2011 - Dec 2012 (1 year 11 months)

Provided guest relations and concierge services within luxury hospitality environments, managing daily interaction with approximately 20-30 international guests.

Guest Relations Concierge Services Hospitality Communication Skills Problem Solving