Kajal Dabeedyal
@kajaldabeedyal
Experienced team leader in travel coordination and management.
MauritiusWhat I'm looking for
As a dedicated professional with extensive experience in travel coordination and team management, I have successfully led teams at Singita Mauritius International Ltd since 2018. My role as Team Leader involves overseeing the daily operations of two teams, ensuring efficiency and quality in service delivery. I am passionate about motivating my team to achieve organizational goals while maintaining high standards of guest experience.
Throughout my career, I have developed strong relationships with travel advisors and suppliers, enhancing the travel experience for our guests. My previous role as Senior Travel Coordinator allowed me to refine my skills in managing bookings and providing exceptional service. I thrive in dynamic environments and am committed to continuous improvement and professional development.
Experience
Work history, roles, and key accomplishments
Team Leader
Singita Mauritius International Ltd
Mar 2023 - Present (2 years 4 months)
Managed two teams of Travel Coordinators, focusing on job efficiency and daily quote request allocation. Monitored staff performance, managed day-to-day team activities, and motivated the team to achieve organizational goals.
Senior Travel Coordinator
Singita Mauritius International Ltd
Apr 2018 - Mar 2023 (4 years 11 months)
Made travel arrangements for guests by liaising between Travel Advisors and suppliers, ensuring an intricate understanding of personalized service. Maintained relationships with Travel Advisors and suppliers, and assisted in providing extraordinary guest experiences.
Senior Travel Consultant & Training Officer
ABZGlobal Solutions Ltd
Oct 2013 - Mar 2018 (4 years 5 months)
Communicated with clients via email and phone in fluent English and French, handling reservations for trips, excursions, and accommodation services. Created trip itineraries, trained new staff, and managed email and work allocation for subordinates.
Assistant Secretary / Administrative / Receptionist
Dry Cleaning Services & Steam Laundry Ltd
Jan 2012 - Dec 2012 (11 months)
Dealt with clients over the phone, set up meeting programs, and followed up on outgoing clients. Performed data input on Excel and assisted with surveys.
Administrative
Irrigation Authority
Jan 2011 - Dec 2011 (11 months)
Performed administrative duties including faxing, photocopying, scanning, and filing documents. Conducted data input on Excel.
Education
Degrees, certifications, and relevant coursework
Pamplemousses State Secondary School
Higher School Certificate, General Studies
Completed the Higher School Certificate with a focus on Economics, Accounts, and Hindi. Achieved grades of E in Economics and Accounts, B in Hindi, a in General Paper, and c in French.
BSP School of Accountancy & Management
ACCA Level 1, Accountancy
Studied ACCA Level 1, covering modules F1 (Accountant in Business), F2 (Management Accounting), and F3 (Financial Accounting). Gained foundational knowledge in accounting principles and business operations.
Pamplemousses State Secondary School
School Certificate, General Studies
Obtained the School Certificate with an aggregate of 21 units. This qualification provided a broad educational foundation.
Droopnath Ramphul State Secondary School
Secondary Education, General Studies
Attended Droopnath Ramphul State Secondary School for secondary education. This period contributed to foundational academic development.
Tech stack
Software and tools used professionally
Availability
Location
MauritiusAuthorized to work in
Job categories
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