Narita User

Designed instructional materials and pioneered virtual training modules for Microsoft 365 and IT courses, enhancing student engagement and performance through innovative teaching methods.

Developed and delivered engaging Salesforce training sessions, creating customized materials for diverse learner needs. Provided hands-on guidance on Salesforce administration and offered ongoing mentorship to ensure successful adoption.

Collaborated with SMEs to create training materials and courses, ensuring alignment with client branding and measurable objectives, significantly improving employee onboarding efficiency.

Planned and developed instructional materials, designed training programs, and aligned content with objectives for both asynchronous and live training, significantly enhancing employee performance and satisfaction.

Developed SOPs and training materials, supervised a team, and implemented onboarding content, enhancing operational efficiency and compliance with regulations.

Mentored learners in Microsoft Applications and programming, provided tech support, and designed interactive workshops, improving student engagement and comprehension rates.

Grade: 3.97

Completed a Master of Business Administration with a focus on enhancing business acumen and leadership skills. Achieved a high GPA of 3.97, demonstrating strong academic performance and commitment to excellence.

Grade: 3.6

Earned a Master's Degree in Information Technology, focusing on advanced IT concepts and applications. Maintained a GPA of 3.6, reflecting a solid understanding of the subject matter.

Grade: 3.5

Obtained a Bachelor's Degree in Information Technology, gaining comprehensive knowledge in IT systems and programming. Achieved a GPA of 3.5, showcasing proficiency in the field.

Grade: 3.91

Completed an Associate's degree in Information System Technology, focusing on foundational IT skills and knowledge. Graduated with a GPA of 3.91, indicating strong academic performance.