Nancy Thy
@nancythy
Experienced data entry professional with a focus on accuracy and efficiency.
What I'm looking for
With over 22 years of experience in data entry and customer service, I have honed my skills in accurate data input, schedule coordination, and insurance verification. My career has been dedicated to the healthcare sector, where I have developed a proven track record in claims adjustment and customer service excellence. I am proficient in various data entry systems, and I am committed to maintaining precision and efficiency in all my tasks.
Currently, I work as a Data Entry Professional at Concentrix Ellie Mental Health, where I manage data entry tasks with meticulous attention to detail. My role involves coordinating schedules and verifying insurance information, ensuring reliable support for customer service operations. Previously, I have worked with Cigna Healthcare, where I processed and adjusted insurance claims, achieving high standards of accuracy and efficiency. My diverse experience across different roles has equipped me with exceptional sales skills and the ability to adapt quickly to new challenges.
Experience
Work history, roles, and key accomplishments
Data Entry Professional
Concentrix Ellie Mental Health
Jan 2024 - Present (1 year 4 months)
Managed data entry tasks with precision, coordinated schedules, and verified insurance information to support customer service operations.
Data Entry Professional
Concentrix Cigna Healthcare
Oct 2023 - Jan 2024 (3 months)
Processed and adjusted insurance claims, utilized data entry software, and provided outstanding customer service.
Front Desk Staff
Sho-Offz Fitness
Jan 2023 - Oct 2023 (9 months)
Assisted members with inquiries, managed inventory, and ensured facility cleanliness to create a welcoming environment.
CP Loader
Ross Distribution Center
Dec 2016 - Jun 2018 (1 year 6 months)
Unloaded merchandise, ensured accurate inventory updates, and maintained operational efficiency in material handling.
Receptionist/Manager's Aid
Quick & Easy Taxes
Feb 2014 - Apr 2015 (1 year 2 months)
Provided customer support for tax-related inquiries, coordinated appointments, and managed communication channels.
Sales Associate
Metro PCS
Jan 2014 - May 2015 (1 year 4 months)
Assisted customers with cell phone plans, managed account payments, and resolved device issues to enhance customer satisfaction.
Clerk
Vallarta Supermarket
Feb 2012 - Oct 2013 (1 year 8 months)
Delivered customer service, ensured transactional accuracy, and maintained store presentation standards.
Education
Degrees, certifications, and relevant coursework
Ridgeview High School
High School Diploma, General Education
Completed high school education, acquiring foundational knowledge and skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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