Nakyeyune Daphine
@nakyeyunedaphine
Front Desk Manager at Airport Link Guest House who coordinated reservations and airport pickups for guests.
UgandaWhat I'm looking for
At Airport Link Guest House, I managed check-ins and check-outs, reservations for 20+ guests daily, and airport pickup coordination.
I handled phone, email, and WhatsApp inquiries, resolved complaints, and updated bookings in Google Sheets and Excel.
I worked independent night shifts and helped ensure guest security and satisfaction. I also trained junior staff.
At Hot Springs Lubowa, I handled cash, card, and digital payments, operated the POS, and greeted guests while managing reservations.
Experience
Work history, roles, and key accomplishments
Cashier / Bartender / Hostess
Hot Springs Lubowa
Feb 2025 - Jul 2026 (1 year 5 months)
Handled cash, card, and digital payments, reconciled till, and operated POS. Greeted guests and managed reservations.
Front Desk Manager
Airport Link Guest House
Jan 2023 - Jan 2025 (2 years)
Managed front desk operations including check-in/out and reservations for over 20 guests daily. Coordinated airport pickups, handled guest inquiries, and trained junior staff.
Education
Degrees, certifications, and relevant coursework
Kyambogo University
Bachelor of Textiles and Apparel Design, Textiles and Apparel Design
2019 - 2023
Bachelor of Textiles and Apparel Design from Kyambogo University, completed in 2023.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
Salary expectations
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