Caroline Ayakaka

I am a dynamic and results-driven administrative professional with over 5 years of experience in hospitality, customer service, and office operations. My career has been dedicated to creating exceptional guest experiences and handling complex administrative tasks efficiently. I thrive in fast-paced, team-oriented environments and have a proven ability to build positive relationships with clients and colleagues.

Currently, I work as a Receptionist at Heritage Courts Hotel, where I manage guest check-ins and check-outs, coordinate room and event reservations, and address guest inquiries professionally. My efforts have significantly enhanced guest satisfaction and retention. Previously, I served as a Cashier and Customer Service Representative in family businesses, where I honed my skills in financial tracking and customer support, achieving high satisfaction rates.