Nailah User

I am a dedicated customer service professional with a passion for providing extraordinary guest experiences. Currently, I work at Universal Studios Hollywood, where I promote exceptional service for both internal and external guests. My role involves answering questions, offering information courteously, and ensuring that safety practices are upheld throughout the park. I take pride in my ability to assist guests and maintain a welcoming environment.

Previously, I worked at AGR Group in Las Vegas, where I honed my skills in communication and multitasking. I efficiently managed multi-line phone systems, quoted services, and met established productivity goals. My experience has equipped me with the ability to work simultaneously with multiple computer applications while maintaining accuracy and attention to detail.