Open to opportunities

Meg P

@megp

Customer service professional delivering exceptional guest experiences with strong problem-solving and technical support.

United States

Message

What I'm looking for

I’m looking for a customer-facing role in a fast-paced environment where I can deliver outstanding guest experiences, solve problems quickly, and support customers with technology while upholding high service-quality standards.

I’m a customer service professional with 10+ years of experience delivering exceptional guest experiences in fast-paced environments, including eight years with Walt Disney World. I quickly learn new technology and take pride in maintaining Disney quality service standards while adapting to changing operational priorities.

In my roles, I’ve assisted guests and customers with questions, accommodations, and issue resolution, collaborating across teams to resolve concerns efficiently. I also bring hands-on experience with account support, streaming devices, reservation management, and detail-oriented tasks like inventory organization and accurate order packing.

Experience

Work history, roles, and key accomplishments

Guest Services & Park Attendant

Naples Zoo

Jan 2024 - Jan 2025 (1 year)

Assisted with resolving guest concerns while helping create a welcoming visitor experience. Maintained safe, clean guest areas and supported daily park operations by collaborating with team members.

Visitor Experience Support Safety Clean Teamwork

Hostess

Heritage Bay Country Club

Jan 2021 - Jan 2023 (2 years)

Managed reservations and greeted guests in a fast-paced restaurant environment. Coordinated with restaurant staff to ensure efficient service and resolved guest seating requests with friendly, professional customer service.

Reservation Management Seating Requests Support Customer Service Fast Paced

Guest Service Cast Member

Walt Disney World

Jan 2014 - Jan 2021 (7 years)

Delivered exceptional guest service in high-volume theme park and resort environments, assisting guests with questions, accommodations, and issue resolution. Collaborated across park services, attractions, merchandise, and resort operations using internal systems to resolve concerns efficiently.

Guest Experience Customer Service Issue Resolution Internal Systems High Volume Communication Skills

Cashier

Beaches Frozen Yogurt

Jan 2013 - Jan 2014 (1 year)

Processed customer transactions accurately and efficiently while assisting guests. Maintained a clean and organized store environment.

Cash Handling Customer Service Transaction Processing Clean

Zip Line Attendant

Brownstone Exploration & Discovery Park

Jan 2012 - Jan 2013 (1 year)

Ensured guest safety while providing friendly customer service and equipment assistance. Assisted guests throughout their experience to deliver friendly, service-oriented support.

Equipment Support Customer Service Safety Procedures

Customer Service Associate

East West Card Shop

Jan 2026 - Present (6 months)

Provided customer service for shipping services and purchases. Organized inventory and packed orders accurately while maintaining a detail-oriented work environment.

Customer Service Shipping Services Support Purchases Support Order Packing