Úna H

I’m an HR generalist and HR Partner (Assoc. CIPD) with a genuine passion for people, culture, and building a great employee experience. I’ve worked across the full employee lifecycle—recruitment coordination, onboarding, HRIS management, employee relations, and engagement—in fast-moving, people-first environments.

I’m proud of measurable outcomes: I improved 90-day retention by 70% by redesigning the recruitment process, introducing personal CV screening and transparent first-stage calls to enhance the candidate experience. I also reduced HR queries significantly by replacing manual Excel tracking with HRIS (BrightHR) and rolling out employee self-service for faster, more accurate record-keeping.

I’ve strengthened how teams and managers operate by designing and delivering practical people frameworks. I created a 3-month onboarding and probation framework with structured check-ins, adopted across all 8 departments to help new hires settle in and succeed, and I delivered manager training on sickness management and performance conversations—building confidence and reducing unnecessary escalations.

Beyond day-to-day operations, I bring calm, compliance-focused support when it matters most. I’ve managed employee relations cases (investigations, grievances, and disciplinaries), rewrote the employee handbook for clarity and accessibility, and supported continuity during a hospital-wide cyberattack by adapting to paper-based patient management—while also helping reduce surgical wait times by 70%.