Catherine O Riordan
@catherineoriordan
Proactive HR professional passionate about people development and business growth.
What I'm looking for
I am a proactive and dedicated individual who completed a Master’s in Human Resource Management at UCD Smurfit Graduate Business School. My passion for people development and business growth drives my commitment to fostering positive workplace environments. With strong interpersonal skills, I excel in relationship-building and effective problem-solving, which are essential in dynamic HR settings.
In my recent role as a Recruitment Coordinator at Essar Healthcare, I managed the entire recruitment cycle for Nurses and HCAs, utilizing Zoho CRM and IrishJobs to streamline the hiring process. My experience as a Human Resources Recruitment Officer at Arcadia allowed me to oversee job postings and manage candidate assessments, successfully hiring 10-15 candidates for various roles while providing onboarding support. I also have a background in product marketing, where I ran recruitment-specific LinkedIn campaigns to enhance brand visibility and attract quality candidates.
Experience
Work history, roles, and key accomplishments
Recruitment Coordinator
Essar Healthcare
Feb 2025 - Present (6 months)
Managed the full recruitment cycle for Nurses and HCAs using Zoho CRM and IrishJobs, coordinating closely with senior management to optimize hiring. Responsible for staff scheduling via Connecteam, maintaining employee records, and ensuring compliance with pay regulations.
Human Resources Recruitment Officer
Arcadia
May 2024 - Present (1 year 3 months)
Managed job postings on LinkedIn, overseeing candidate screening, assessment, shortlisting, and interviewing to build a robust talent pipeline. Successfully hired 10-15 individuals for various roles and provided comprehensive onboarding and training support.
Product Marketing Manager
Allied
Sep 2023 - Present (1 year 11 months)
Executed recruitment-focused LinkedIn campaigns to enhance brand visibility and improve candidate quality. Developed Mailchimp email campaigns for passive clients and generated leads using Salesforce.
Customer Support Representative
Eir
Jul 2022 - Present (3 years 1 month)
Provided customer support services, addressing inquiries and resolving issues to ensure customer satisfaction. Maintained a high level of service quality in a fast-paced environment.
Customer Experience Specialist
Voxpro (Airbnb)
Feb 2018 - Present (7 years 6 months)
Specialized in customer experience, handling complex customer interactions and ensuring positive outcomes. Collaborated with team members to improve service delivery and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
UCD Smurfit Graduate Business School
MSc Human Resource Management, Human Resource Management
2024 -
Activities and societies: Achieved the UCD Advantage Award Certificate 2025 for doing 260 hours of voluntary recruitment work and completed a course related to my Master's.
Currently pursuing a Master's in Human Resource Management, focusing on people development and business growth. Developing strong interpersonal skills for relationship-building and effective problem-solving in dynamic environments.
London Metropolitan University
BA Education, Education
2020 - 2021
Studied Education at London Metropolitan University. Gained foundational knowledge in educational principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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