At Aviva, I monitor production applications and investigate errors and service disruptions using Splunk, Sumo Logic, and AppDynamics. I also use SPL to analyze logs and support incident resolution within defined SLAs.
At Global Network Services, I configured Splunk reports and alerts, developed operational dashboards, and supported indexer and search head clustering. I also built an internal web application for engineers to submit support tickets.
Earlier, on the Hop-on Carpooling System, I developed application features using JSP, Java, and JavaScript, and contributed to UI design, testing, and bug fixes.

