Kartik Dhudum
@kartikdhudum
Technology Analyst specializing in application support, production operations, and enterprise application management.
IndiaWhat I'm looking for
I’m a Technology Analyst with 5+ years of experience delivering high-availability application support and enterprise operations. I’ve led a support team of 4 and managed 15 business-critical applications, driving incident and major-incident response, stakeholder communication, and operational prioritization while maintaining 95%+ SLA compliance.
Across environments, I strengthen reliability through root cause analysis, proactive monitoring, and performance optimization using Splunk, AWS CloudWatch, and related enterprise tools. I also improve team effectiveness by automating routine operational tasks and creating knowledge bases and SOPs, while handling production deployments, release validation, access and certificate renewals, and ITIL-aligned change management. Earlier in my career, I supported production issues and built responsive web interfaces using HTML, CSS, JavaScript, and Bootstrap in Agile delivery workflows.
Experience
Work history, roles, and key accomplishments
Led a team of 4 Application Support Engineers supporting 15 business-critical applications and driving incident management, major incident resolution, and stakeholder communication to maintain high availability. Performed RCA, proactive monitoring/log analysis, release validation, and automation to improve reliability and reduce downtime while meeting SLA targets.
Developed and maintained responsive, user-friendly web interfaces using HTML, CSS, JavaScript, and Bootstrap, and collaborated with UX/UI and development teams to deliver user stories. Troubleshot production issues, supported testing/UAT, and improved performance and reliability through debugging and front-end optimization.
Education
Degrees, certifications, and relevant coursework
KLE Dr M S Sheshgiri College of Engineering and Technology
Bachelor of Engineering, Computer Science & Engineering
2017 - 2020
Completed a BE in Computer Science & Engineering from KLE Dr M S Sheshgiri College of Engineering and Technology (2017–2020).
Maratha Mandal Polytechnic, Belgaum
Diploma, Computer Science & Engineering
2014 - 2017
Completed a Diploma in Computer Science & Engineering at Maratha Mandal Polytechnic, Belgaum (2014–2017).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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