Looking for a job

VINAY KONNIPATI

@vinaykonnipati

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Software engineer with a variety of experience including Support, Development and partial sales

India

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What I'm looking for

8 Years of Experience working as Customer Success Specialist working with the best teams in the world.
6 years of work experience as Product support specialist & Operations Management.
Having knowledge on Programming, Customer Support, Networks, Product Management.
A Remote Enthusiast who is responsible and does not need supervision.

Experience

Work history, roles, and key accomplishments

Network Engineer

Tata Consultancy Services

Nov 2010 - Dec 2014 (4 years 1 month)

Designed and implemented customer network infrastructure, load balancing protocols, VLANs, VTP, Etherchannels, wireless architectures, and traffic filters. Troubleshot and solved networking issues.

Troubleshooting

Product Support Engineer

BlueByte IT Solutions India Private Limited

Jan 2015 - Mar 2016 (1 year 2 months)

Ensured customer satisfaction, resolved technical issues, and contributed to the overall improvement of the product.

Technical Expertise Customer Centric Approach Troubleshooting SLA Management

Product Development

BLUEBYTE IT SOLUTIONS INDIA PVT LTD

Mar 2016 - Mar 2017 (1 year)

Developed front end website for US Healthcare and handled delivery of an internal portal for a Government organization.

Customer Satisfaction

Integration Specialist

AlJazeera Media Network

Responsible for ensuring seamless integration of software systems and applications. Planned and implemented production monitoring, log analysis tools integration, and resolved integration-related issues. Created and maintained documentation for integration processes and provided training to end-users and support teams.

Integration Software Integration Log Analysis Splunk Documentation Troubleshooting