Nadia Simou

Managed over 1,000 clinical research sites across seven countries and doubled adoption and retention of OneStudyTeam workflow software, driving an 80% increase in user engagement. Led localisation, onboarding, and training efforts including 100 activated sites in Greece within six months and a local-language webinar with 40+ attendees and 100% satisfaction.

Delivered software training and certification for automotive SaaS products, supported multi-region deployments across Russia, Greece, Nordics and UK, and contributed to license renewals and upsell efforts. Designed and delivered compliance and product training programs improving stakeholder knowledge and product adoption.

Coordinated international freight forwarding under strict deadlines, managing customer and driver logistics, quotations, bookings and transport invoicing to ensure timely deliveries. Optimised vehicle schedules and liaised with third parties to maintain on-time container availability.

Provided executive-level PA support and precise English/Greek/Russian translation of legal and technical documents, managing director-level communications and reporting. Prepared weekly communications, maintained calendars and managed electronic and physical filing systems.

Devised and delivered engaging Greek and literature lessons for supplementary school students and maintained effective parent communication to support pupil progress. Developed interactive resources and participated in school activities to enhance learning outcomes.

Recruited and motivated sales teams to meet targets while translating contracts and event materials for international audiences. Monitored and reported performance metrics to senior management in a fast-paced events environment.

Managed front desk operations and customer inquiries, ensuring efficient guest service and reception workflows. Oversaw reservation handling and coordinated with teams to resolve guest issues promptly.

Taught core English curriculum to ELL students, provided supplemental ESL support and developed diverse curricular materials to motivate learners. Assessed student progress and implemented strategies to improve language outcomes.

Managed reception desk operations, monitored arrivals/departures and handled special guest requests to deliver high-quality customer service. Coordinated front-desk tasks to maintain smooth hotel operations.

Provided interpretation and translation (English/Greek/Russian) for students, delegates and official documents while organising conferences, meetings and educational events. Managed event logistics and produced multilingual correspondence and brochures.

Directed VIP delegate assistance and conducted legal document translations to support international relations and public engagements. Coordinated events and provided interpretation for official visits.

Grade: Diploma (with honour)

Earned Specialist and Bachelor qualifications in linguistics with a diploma (with honour), qualifying as a linguist and teacher of English and French from 1995 to 2000.

Completed secondary education and A-Levels at Special Secondary School No.1 from 1985 to 1995.

Completed a certificate in linguistics and Greek language teaching in Nicosia in early 2002.