Looking for a job

Myndie Gondzar

@myndiegondzar

Message

I resolve customer issues across high-volume travel, delivery, and sales environments.

United States

Message

What I'm looking for

I'm looking for a customer-focused role where I can resolve complex issues, use CRM tools, communicate with empathy, and contribute to strong customer satisfaction in a fast-paced environment.

I've supported cruise travelers at American Cruise Lines, handling reservations, payments, cancellations, itinerary questions, and account updates in a fast-paced call center.

Across UberEATS and DoorDash, I've resolved delivery and account concerns through mobile platforms while maintaining a near-perfect satisfaction rating across 1,500+ interactions.

I've also supported sales and account follow-up at Bluegreen Vacations, using CRM tools to document customer needs, provide tailored solutions, and exceed performance goals.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

American Cruise Lines

Jul 2025 - Jul 2026 (1 year)

Delivered high-quality customer support in a fast-paced call center environment, assisting with reservations, payments, and account updates. Handled high volumes of inbound calls while maintaining professionalism and accuracy.

Customer Service CRM Call Center Reservation Systems Problem Solving Communication Skills Multitasking

Customer Support & Delivery Specialist

UberEATS, DoorDash

Jan 2021 - Dec 2025 (4 years 11 months)

Provided real-time customer support across mobile platforms, resolving delivery issues and account concerns. Maintained a near-perfect satisfaction rating across 1,500+ interactions.

Customer Support Mobile Platforms Issue Resolution Communication Skills Adaptability Record keeping

Vacation Sales Specialist

Bluegreen Vacations

Dec 2023 - Feb 2024 (2 months)

Served as a primary point of contact for customers, resolving questions and concerns with professionalism. Consulted with clients to identify needs and deliver tailored solutions while maintaining policy compliance.

Sales Customer Service CRM Account Management Communication Skills Compliance

Swim Instructor

YMCA

Feb 2022 - Aug 2023 (1 year 6 months)

Delivered instruction to individuals of all ages and abilities, including adaptive lessons, with patience and care. Communicated progress and safety expectations clearly to students and families.

Instruction Communication Skills Safety Procedures Patience Adaptability