Myesha Johnson

I am a seasoned Customer Service Specialist with over eight years of hands-on experience supporting customers across inbound and outbound channels. I consistently deliver excellent service by applying strong communication, active listening, and problem-solving skills.

My background includes roles handling billing inquiries, account updates, insurance outreach, and medical records coordination, where I used Microsoft Office and CRM tools to manage workflows efficiently. I have experience working with third-party insurance companies and conducting outreach to healthcare facilities.

I bring proven abilities in data entry, claims processing, account receivable work, and customer billing adjustments, complemented by leadership and supervisory experience. I thrive in team environments and prioritize timely, accurate resolution of customer concerns.

I am seeking to leverage my customer service expertise and technical familiarity with office and CRM systems in a forward-thinking organization that values clear communication, continuous improvement, and strong customer relationships.