My Dinh

I’m a detail-oriented and adaptable professional with more than 3 years of experience in financial auditing, client management, and digital operations across hospitality, fitness, and membership-based businesses. I’m known for maintaining high levels of accuracy, delivering professional client communication, and staying organized while managing multiple priorities independently.

In hotel operations, I’ve managed front desk workflows, reservations, guest communications, and nightly financial audits. As the overnight Supervisor and Auditor at Nobu Hotel Palo Alto, I independently balanced financial logs, reconciled daily transactions, prepared audit reports, and maintained accurate documentation while overseeing all front desk operations. I also train new front desk agents and ensure compliance with operational procedures.

Most recently, as Community Manager at MNT Studio, I oversee client communications, membership management, scheduling, and administrative operations using CRM and business management platforms. I handle high-volume written communication via email and chat, maintain accurate records, coordinate asynchronous workflows, and support day-to-day digital operations. I thrive in remote environments where strong organization, attention to detail, and dependable administrative support are essential.