Yelitza Minaya
@yelitzaminaya
I keep operations organized through administrative support and customer service.
United StatesWhat I'm looking for
I've supported daily operations at Hyatt House Hotel, overseeing a 139-room property while handling payroll support, invoicing, budgeting, financial reporting, scheduling, and confidential records.
Across seven years in hospitality, I've coordinated teams, trained employees, managed vendors and inventory, and resolved customer concerns through clear, organized communication.
Experience
Work history, roles, and key accomplishments
Assistant General Manager
Hyatt House Hotel
Jan 2022 - Jan 2026 (4 years)
Oversaw daily operations for a 139-room hotel, managed payroll, invoicing, budgeting, and financial reporting, and coordinated schedules across departments. Recruited, trained, and supervised employees, built vendor relationships, and resolved customer concerns.
Lead Front Desk Agent
Hyatt House Hotel
Jan 2019 - Jan 2022 (3 years)
Supported management with scheduling, reporting, and daily administrative operations, maintained accurate records, and processed documentation. Assisted with expense tracking, invoicing, billing, and inventory audits while delivering exceptional customer service.
Complimentary AM/PM & Banquet Attendant
Hyatt House Hotel
Jan 2018 - Jan 2019 (1 year)
Coordinated event setup and breakdown while supporting daily hotel operations, maintained inventory, and ensured organized event spaces. Provided outstanding customer service and collaborated with cross-functional teams.
Education
Degrees, certifications, and relevant coursework
Franklin High School
High School Diploma, General Studies
Completed high school education, earning a diploma in June 2018.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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