Open to opportunities

Mya Smith

@myasmith1

Message

SHRM-CP HR professional specializing in benefits, leave compliance, and People Operations.

United States

Message

What I'm looking for

I’m looking for an HR/People Operations role where I can own benefits and leave compliance, keep HRIS data accurate, and improve workflows—partnering cross-functionally to deliver thoughtful, employee-centered support in a fast-paced environment.

I’m a SHRM-CP certified Human Resources professional with 4+ years of experience supporting employee lifecycle functions in fast-paced environments. I focus on employee-centered service while maintaining confidentiality, compliance, and reliable operations.

In my most recent role, I supported People Operations for 200+ employees—owning onboarding and offboarding, administering health/dental/vision and disability/retirement benefits, and managing leave of absence processes (FMLA, ADA, STD/LTD, and Paid Family Leave). I also maintained HR documentation and records, served as a primary point of contact for sensitive benefits and leave inquiries, and kept HRIS data integrity through routine audits and validation.

I’m known for cross-functional collaboration and process improvement, including coordinating annual open enrollment (communications, HRIS testing, validation, and post-enrollment audits) and producing standard and ad hoc HR/benefits reporting for compliance and leadership needs. I’ve also adapted quickly through HRIS transitions to maintain continuity in employee support.

Experience

Work history, roles, and key accomplishments

Current

Medical Billing Specialist

Current

Forever Loving Medical Transport

Sep 2023 - Present (2 years 10 months)

Processed and submitted medical claims with accuracy, timely filing, and compliance with billing regulations and payer requirements. Reviewed billing records to resolve discrepancies, maintained billing documentation, tracked claim status, and supported workflow efficiency and reimbursement/payment accuracy.

Medical Claims Processing Medical Billing Claims Compliance Claim File Documentation

Benefits Specialist

Roberts Wesleyan University

Oct 2021 - Sep 2025 (3 years 11 months)

Supported People Operations for 200+ employees, including onboarding/offboarding, benefits administration, leave management, HR documentation, and employee record maintenance. Administered benefits and leave processes, maintained HRIS data integrity, performed payroll/benefits reconciliation, and supported open enrollment, reporting, Form 5500 preparation, and retirement plan compliance activities

HR Operations Benefits Administration People Operations Onboarding Offboarding Employee Support HR Documentation Records Management ADA PFL Employee Communications HR Reporting Data Validation Payroll Reconciliation Benefit Reconciliation Excel Paylocity Paycor Insperity

Legal Assistant

Relin, Goldstein & Crane

May 2016 - Sep 2021 (5 years 4 months)

Prepared and organized legal documents in collaboration with attorneys, ensuring accuracy and adherence to firm standards and deadlines. Developed training materials and supported onboarding efforts to improve process consistency and new hire integration.

Legal Document Preparation Training Materials Onboarding & Support

Human Resources Extern

University of Rochester

Jan 2021 - Jun 2021 (5 months)

Assisted in developing and refining standardized protocols to improve the consistency and efficiency of Senior Executive Search Committee processes. Supported employee recognition and retention initiatives through program coordination and process organization.

Protocol Development Program Coordination Executive Search Support Employee Retention