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K User

@kuser4

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Senior HR professional specializing in benefits and leave management.

United States

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What I'm looking for

I seek a role that fosters collaboration, supports employee well-being, and offers opportunities for professional growth.

I am a highly accomplished Senior HR professional with over 5 years of extensive experience in Benefits Administration and Leave Management. My expertise lies in strategically managing comprehensive employee benefits programs and overseeing all types of leave and accommodation cases. I excel in employee-facing roles, providing expert guidance and leading process improvement initiatives.

Currently, I manage over 120 leave of absence and disability cases weekly at Amazon.com Services, LLC, ensuring adherence to federal and state laws. My previous roles have equipped me with the skills to collaborate effectively with internal and external stakeholders, conduct audits for compliance, and enhance employee engagement through clear communication.

Experience

Work history, roles, and key accomplishments

Current

Disability and Leave Case Manager

Current

Amazon.com Services, LLC

Mar 2021 - Present (4 years 4 months)

Managed and administered over 120 leave of absence and disability cases weekly, serving as the primary point of contact for employees regarding leave events, benefits, and available options. Provided comprehensive case management, ensuring adherence to leave plans, federal/state laws, and company policies, including FMLA and ADA.

Leave Management Disability Claims FMLA ADA Case Management Data Integrity Payroll Partnership Training Delivery Problem Solving Communication

HR & Benefits Specialist

Insight Global

May 2022 - Oct 2022 (5 months)

Administered comprehensive employee benefit programs, including health, retirement, and ancillary benefits, and managed leave of absence claims in accordance with FMLA and state family leave acts. Collaborated directly with benefits vendors and internal departments to align client HR and Benefit programs with appropriate state and federal laws and regulations.

Benefits Administration Leave Management FMLA State Family Leave Acts Vendor Management HR Compliance Employee Support Communication Data Analysis

Disability and Leave Coordinator

Broadspire, A Crawford Company

Nov 2019 - Jan 2021 (1 year 2 months)

Assisted associates with leave of absence requests and guided them through the process, ensuring a seamless experience. Processed all leave of absence paperwork according to established procedures and laws, and administered the FMLA policy, reviewing documentation for accuracy and completeness.

FMLA Data Integrity Process Improvement Compliance Record keeping Employee Support Documentation

Education

Degrees, certifications, and relevant coursework

Nova Southeastern University

Bachelor of Science, Human Services Administration (Healthcare Administration Concentration)

Completed a Bachelor of Science in Human Services Administration with a concentration in Healthcare Administration. Gained foundational knowledge in healthcare systems, administration, and human services.