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@myaeldaly
Highly motivated professional with experience in customer service and sales.
United KingdomI am a highly motivated and adaptable professional with a strong background in customer service, sales, and team leadership. My experience spans various roles where I have demonstrated exceptional communication skills and a commitment to delivering outstanding service. I thrive in dynamic work environments and am eager to develop new skills that contribute to both personal and organizational growth.
In my recent role as a Café Assistant at Café Palestina, I managed food preparation and customer service while leading a team to ensure smooth operations. My responsibilities included compliance with food hygiene standards and handling both in-house and online sales. Additionally, my experience as a Customer Service Agent at Teleperformance honed my ability to manage customer inquiries and complaints effectively, ensuring a positive experience for all clients.
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Work history, roles, and key accomplishments
Cafe Palestina
Dec 2023 - May 2024 (5 months)
Managed food preparation, customer service, and till operations in a fast-paced café. Led a team as a Team Leader for café operations and events.
River Island
Nov 2022 - Dec 2022 (1 month)
Delivered face-to-face customer service with product inquiries. Managed stock replenishment, pricing, and store organization.
Teleperformance
Feb 2022 - Aug 2022 (6 months)
Provided professional and friendly customer service support via phone, email, and live chat. Assisted customers with inquiries, managed complaints, and supported with troubleshooting while ensuring a positive resolution.
Fun Street
Sep 2021 - Dec 2021 (3 months)
Engaged with guests to create a fun and welcoming environment. Organised and facilitated party activities, ensuring smooth event execution.
Degrees, certifications, and relevant coursework
UAL Level 3 Foundation Diploma, Art and Design - Fashion and Textiles
Completed a Level 3 Foundation Diploma in Art and Design with a specialization in Fashion and Textiles. Gained foundational knowledge and practical skills in various art and design disciplines.
Level 3 Diploma, Art and Design
Achieved a Level 3 Diploma in Art and Design, developing a strong understanding of design principles and artistic techniques. Engaged in various projects to build a comprehensive portfolio.
Scottish Highers & National Fives, General Studies
Completed four Scottish Highers and nine National Fives at various levels. Developed a strong academic foundation across multiple subjects.
Software and tools used professionally
United KingdomYou can contact Mya and 90k+ other talented remote workers on Himalayas.
Message Mya
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Customer Service Advisor, OKA Direct Ltd
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Customer Service Assistant, Baba Ganoush
