mustafa sallam
@mustafasallam
Textile engineer with expertise in knitting and production processes.
What I'm looking for
I am a dedicated Textile Engineer with a strong background in knitting and production processes, having graduated from Banha University in July 2023. My professional journey began as a Customer Support Representative, where I honed my communication and problem-solving skills. I transitioned into the textile industry, where I have developed a passion for optimizing production workflows and ensuring quality standards.
Currently, I serve as a Knitting Engineer at Delta Galil, where I take full ownership of the development knitting cycle. My role involves troubleshooting equipment issues, operating knitting machines efficiently, and collaborating with quality assurance teams to address deviations. I am committed to developing knitting programs that meet customer standards and ensure feasibility in bulk production, showcasing my ability to blend technical expertise with customer-focused solutions.
Prior to this, I worked as a Production Engineer at Globe Spinning & Dyeing, where I operated spinning and twisting machines, conducted maintenance checks, and analyzed workflows to identify bottlenecks. My diverse experience in customer service roles has equipped me with the skills to foster positive relationships and deliver exceptional service, making me a well-rounded candidate in the textile engineering field.
Experience
Work history, roles, and key accomplishments
Knitting Engineer
Delta Galil
Feb 2024 - Present (1 year 4 months)
Responsible for the full ownership of the development knitting cycle, troubleshooting equipment issues, and operating knitting machines efficiently. Developed knitting programs and collaborated with quality assurance to ensure product standards and feasibility in bulk production.
Production Engineer
Globe Spinning & Dyeing
Jul 2023 - Feb 2024 (7 months)
Operated spinning and twisting machines, conducted routine maintenance checks, and monitored product quality. Collaborated with quality assurance to address deviations and analyzed workflows to identify bottlenecks.
Customer Support Representative
Atheel
Jan 2021 - Feb 2021 (1 month)
Handled large volumes of customer inquiries, identified needs, and resolved product or service problems. Maintained records of interactions and processed customer accounts.
Cashier and Community Moderator
HappyLand
Jul 2020 - Jan 2021 (6 months)
Delivered exceptional customer service and fostered a welcoming environment. Handled high transaction volumes efficiently while exceeding customer satisfaction expectations.
Technical Support
Xceed
Jan 2018 - Jan 2018 (0 months)
Provided exceptional customer service by leveraging product knowledge and assisting customers with inquiries. Maintained advanced product knowledge to ensure accurate responses.
Education
Degrees, certifications, and relevant coursework
Banha University
Bachelor of Science, Textile Engineering
2018 - 2023
Studied Textile Engineering with a focus on spinning and knitting, gaining comprehensive knowledge in textile processes and technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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