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Open to opportunities

mustafa sallam

@mustafasallam

Textile engineer with expertise in knitting and production processes.

Egypt

What I'm looking for

I am seeking a role that allows me to leverage my textile engineering skills while contributing to innovative production processes and quality assurance.

I am a dedicated Textile Engineer with a strong background in knitting and production processes, having graduated from Banha University in July 2023. My professional journey began as a Customer Support Representative, where I honed my communication and problem-solving skills. I transitioned into the textile industry, where I have developed a passion for optimizing production workflows and ensuring quality standards.

Currently, I serve as a Knitting Engineer at Delta Galil, where I take full ownership of the development knitting cycle. My role involves troubleshooting equipment issues, operating knitting machines efficiently, and collaborating with quality assurance teams to address deviations. I am committed to developing knitting programs that meet customer standards and ensure feasibility in bulk production, showcasing my ability to blend technical expertise with customer-focused solutions.

Prior to this, I worked as a Production Engineer at Globe Spinning & Dyeing, where I operated spinning and twisting machines, conducted maintenance checks, and analyzed workflows to identify bottlenecks. My diverse experience in customer service roles has equipped me with the skills to foster positive relationships and deliver exceptional service, making me a well-rounded candidate in the textile engineering field.

Experience

Work history, roles, and key accomplishments

DG
Current

Knitting Engineer

Delta Galil

Feb 2024 - Present (1 year 4 months)

Responsible for the full ownership of the development knitting cycle, troubleshooting equipment issues, and operating knitting machines efficiently. Developed knitting programs and collaborated with quality assurance to ensure product standards and feasibility in bulk production.

GD

Production Engineer

Globe Spinning & Dyeing

Jul 2023 - Feb 2024 (7 months)

Operated spinning and twisting machines, conducted routine maintenance checks, and monitored product quality. Collaborated with quality assurance to address deviations and analyzed workflows to identify bottlenecks.

AT

Customer Support Representative

Atheel

Jan 2021 - Feb 2021 (1 month)

Handled large volumes of customer inquiries, identified needs, and resolved product or service problems. Maintained records of interactions and processed customer accounts.

HA

Cashier and Community Moderator

HappyLand

Jul 2020 - Jan 2021 (6 months)

Delivered exceptional customer service and fostered a welcoming environment. Handled high transaction volumes efficiently while exceeding customer satisfaction expectations.

XC

Technical Support

Xceed

Jan 2018 - Jan 2018 (0 months)

Provided exceptional customer service by leveraging product knowledge and assisting customers with inquiries. Maintained advanced product knowledge to ensure accurate responses.

Education

Degrees, certifications, and relevant coursework

Banha University logoBU

Banha University

Bachelor of Science, Textile Engineering

2018 - 2023

Studied Textile Engineering with a focus on spinning and knitting, gaining comprehensive knowledge in textile processes and technologies.

Tech stack

Software and tools used professionally

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mustafa sallam - Knitting Engineer - Delta Galil | Himalayas