Hamza User - Volunteer - Scout Organization | Himalayas
Hamza UserHU
Open to opportunities

Hamza User

@hamzauser3

Passionate engineering student with customer-facing experience and technical knowledge.

Egypt
Message

What I'm looking for

I am looking for a role that allows me to grow in a supportive environment, where I can utilize my customer service skills and technical knowledge while contributing to team success.

I am an engineering student with a strong passion for leveraging my customer-facing experience and technical knowledge in dynamic sales or customer support roles. My journey began at E-JUST University, where I have been actively involved in the SolidWorks Club, honing my skills in 3D design and engineering principles.

During my internship at Cottonil Comfort Clothing, I excelled in delivering exceptional customer service, assisting clients with product selection, and managing online sales through social media platforms. This role allowed me to develop my communication skills and understand the importance of customer satisfaction. Additionally, my experience at Geek Computer Store provided me with technical skills in computer maintenance and troubleshooting, further enhancing my ability to support customers effectively.

Beyond my professional experiences, I am committed to community service through my volunteer work with the Scout Organization and Resala Charity Association. These roles have strengthened my leadership abilities and taught me the value of teamwork and adaptability in various situations.

Experience

Work history, roles, and key accomplishments

SO
Current

Volunteer

Scout Organization

Jul 2021 - Present (4 years)

Organized outdoor activities and community service projects, fostering teamwork and leadership. Led team-building events and mentored junior members, contributing to their development.

GS

Technical & Communication Intern

Geek Computer Store

Jul 2022 - Oct 2022 (3 months)

Repaired basic computer and laptop issues, demonstrating strong technical aptitude. Communicated effectively with clients and vendors to understand their needs and resolve issues.

CC

Sales & Delivery Intern

Cottonil Comfort Clothing

Aug 2021 - Oct 2022 (1 year 2 months)

Delivered exceptional customer service by assisting clients with product selection and responding to inquiries. Handled online sales directly through Facebook and WhatsApp, guiding customers through the purchase process and confirming orders.

Education

Degrees, certifications, and relevant coursework

Egypt-Japan University of Science and Technology (E-JUST) logoE(

Egypt-Japan University of Science and Technology (E-JUST)

Bachelor of Science, Engineering

Activities and societies: Member of SolidWorks Club

Currently pursuing a Bachelor of Science in Engineering. Expected to graduate in 2028. Member of the SolidWorks Club, enhancing skills in 3D design.

Tech stack

Software and tools used professionally

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