Hamza User
@hamzauser3
Passionate engineering student with customer-facing experience and technical knowledge.
What I'm looking for
I am an engineering student with a strong passion for leveraging my customer-facing experience and technical knowledge in dynamic sales or customer support roles. My journey began at E-JUST University, where I have been actively involved in the SolidWorks Club, honing my skills in 3D design and engineering principles.
During my internship at Cottonil Comfort Clothing, I excelled in delivering exceptional customer service, assisting clients with product selection, and managing online sales through social media platforms. This role allowed me to develop my communication skills and understand the importance of customer satisfaction. Additionally, my experience at Geek Computer Store provided me with technical skills in computer maintenance and troubleshooting, further enhancing my ability to support customers effectively.
Beyond my professional experiences, I am committed to community service through my volunteer work with the Scout Organization and Resala Charity Association. These roles have strengthened my leadership abilities and taught me the value of teamwork and adaptability in various situations.
Experience
Work history, roles, and key accomplishments
Volunteer
Scout Organization
Jul 2021 - Present (4 years)
Organized outdoor activities and community service projects, fostering teamwork and leadership. Led team-building events and mentored junior members, contributing to their development.
Technical & Communication Intern
Geek Computer Store
Jul 2022 - Oct 2022 (3 months)
Repaired basic computer and laptop issues, demonstrating strong technical aptitude. Communicated effectively with clients and vendors to understand their needs and resolve issues.
Sales & Delivery Intern
Cottonil Comfort Clothing
Aug 2021 - Oct 2022 (1 year 2 months)
Delivered exceptional customer service by assisting clients with product selection and responding to inquiries. Handled online sales directly through Facebook and WhatsApp, guiding customers through the purchase process and confirming orders.
Volunteer
Resala Charity Association
Took part in social and educational initiatives, supporting community development. Supported logistics and team coordination for various projects.
Education
Degrees, certifications, and relevant coursework
Egypt-Japan University of Science and Technology (E-JUST)
Bachelor of Science, Engineering
Activities and societies: Member of SolidWorks Club
Currently pursuing a Bachelor of Science in Engineering. Expected to graduate in 2028. Member of the SolidWorks Club, enhancing skills in 3D design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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