Muskan Kamra
@muskankamra
I drive enterprise SaaS adoption, expansion, and revenue growth through strategic customer success.
IndiaWhat I'm looking for
At Adobe, I own the end-to-end customer lifecycle for enterprise and mid-market accounts across North America, from onboarding and adoption to renewals and expansion.
I've exceeded revenue targets by 150% through consultative SaaS selling, strategic account management, and value-driven cross-sell and upsell opportunities. I lead Executive Business Reviews and account planning to mitigate churn risk, drive 20% quarter-over-quarter account growth, and identify AI adoption opportunities alongside Product and Marketing teams.
Previously at upGrad, I consistently achieved 120% of targets through consultative sales and customer engagement. I bring an MBA in business, management, and marketing and a focus on turning customer goals into measurable growth.
Experience
Work history, roles, and key accomplishments
- Recognized with the Raise the Bar Award (Q2 2025) for exceptional performance, exceeding quarterly targets within the first two weeks through strategic execution and customer engagement.
- Own the end-to-end customer lifecycle for enterprise and mid-market accounts across North America, driving onboarding, adoption, renewals, expansion, and long-term customer success as a trusted advisor.
- Cons
● Managed end-to-end customer lifecycle via lead qualification, consultative sales, objection handling, and revenue conversion, achieving 120% of targets consistently through structured sales processes and customer engagement strategies.
● Conducted needs analysis and solution mapping aligned to customer goals and decision criteria; delivered high-impact consultative sessions that boosted engageme
A study on different channels of FMCG distribution and role of salesman and competitive analysis of Bisleri International. Understanding different channels of FMCG distribution and role of salesman in the process with competitive analysis of Bisleri Bottles of different packet sizes to increase sales. Attaining full knowledge regarding different products and the distribution channels.
Education
Degrees, certifications, and relevant coursework
ICFAI Foundation for Higher Education
Master of Business Administration, Business
2018 - 2020
Pursued an MBA with a focus on business and management, gaining skills in strategic analysis and marketing.
ICFAI Foundation for Higher Education, Hyderabad
Master of Business Administration - MBA, Business
2018 - 2020
Prestige Institute of Management & Research
Bachelor of Business Administration, Business Administration and Management
2015 - 2018
Completed a Bachelor of Business Administration with a focus on business administration and management.
Prestige Institute of Management & Research
Bachelor of Business Administration - BBA, Business Administration and Management
2015 - 2018
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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