muskan arya
@muskanarya
Experienced team lead in sales with a focus on business development.
What I'm looking for
With a decade of experience in business development across diverse sectors such as Hospitality, E-commerce, and IT, I have cultivated a robust skill set that drives growth and fosters collaboration. My journey began with a Bachelor of Arts in Hospitality from Edinburgh Napier University, which laid the foundation for my career in dynamic environments. I have a proven track record of developing effective sales strategies and leading teams to exceed performance targets.
Currently, as a Team Lead Sales for APAC at Bigfish Benefits, I manage a team of 10, focusing on client relationship management and business growth. My role involves building key partnerships, expanding market presence, and overseeing social media strategies. Previously, I served as a Senior Business Development Manager at Freshworks, where I excelled in strategic sales and solution development, engaging with senior executives to tailor solutions that meet their needs. My passion for emerging trends and team collaboration has consistently driven successful outcomes in every role I have undertaken.
Experience
Work history, roles, and key accomplishments
Senior Business Development Manager
Freshworks
Jan 2023 - Present (2 years 5 months)
In my role as Senior Business Development Manager, I identified key decision-makers, engaged with senior executives, and built relationships throughout the sales cycle. I sold Freshworks services, developed tailored solutions, and provided strategic business insights while achieving individual revenue targets.
Team Lead Sales - APAC
Bigfish Benefits
Jan 2023 - Present (2 years 5 months)
As Team Lead Sales for the APAC region, I developed sales strategies, led a team of 10, and drove performance. I built key client partnerships, expanded market presence, and managed the sales pipeline while overseeing social media strategies and collaborating with cross-functional teams.
Business Development Manager - Team Lead
Simplilern
Jan 2023 - Feb 2023 (1 month)
As a Business Development Manager and Team Lead, I led a team of 5, driving performance and growth. I developed marketing strategies, organized events, and analyzed trends while collaborating with teams and monitoring campaign performance.
Business Development Specialist
UrbanCompany (UrbanClap)
Jan 2015 - Sep 2017 (2 years 8 months)
Managed business operations across India, focusing on service efficiency and customer satisfaction. Analyzed feedback, optimized workflows, and collaborated with teams to enhance service delivery.
Sales Engagement Manager
Bigfish Benefits
Jan 2023 - Feb 2023 (1 month)
Promoted to Team Lead, I managed sales teams and mentored business executives. I drove growth through strategic marketing and campaigns while managing enterprise client integration and expanding business.
Education
Degrees, certifications, and relevant coursework
Edinburgh Napier University
Bachelor of Arts, Hospitality
2011 - 2014
Studied Hospitality, focusing on various aspects of the industry including management, customer service, and operational strategies.
IIHM
Bachelor of Science, Hospitality
2011 - 2014
Pursued a Bachelor of Science in Hospitality, gaining insights into hospitality management and business operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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