Murad IsmayilovMI
Open to opportunities

Murad Ismayilov

@muradismayilov

Experienced Senior Customer Service Executive with 7+ years in client management.

Azerbaijan

What I'm looking for

Seeking a Senior Customer Service role in a dynamic environment to leverage my skills in client management and team leadership, contributing to company growth and customer satisfaction.

I am a dedicated Senior Customer Service Executive with over 7 years of experience in customer service, hospitality, and sales. My current role at Qnet Ltd has honed my skills in client management and team leadership, ensuring high customer satisfaction and efficient issue resolution.

My professional journey includes various roles in hospitality and tourism, where I developed expertise in reception supervision, restaurant management, and event coordination. I've also worked in sales and marketing, enhancing my ability to communicate effectively and manage diverse client needs.

I hold a diploma in Hotel and Restaurant Management and have certifications in barista training and medical procedures. I am fluent in Azerbaijani, English, Russian, and Turkish, which has been instrumental in my international work experiences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AT

Azerbaijan Institute of Tourism

Diploma, Hotel and Restaurant Management

2014 - 2016

Completed a diploma in Hotel and Restaurant Management, focusing on the operational aspects of hospitality and service management.

RA

Republican Gymnasium of Arts

High School Diploma, Arts

2004 - 2012

Attended a specialized program in arts, which provided foundational skills in various artistic disciplines.

Tech stack

Software and tools used professionally

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Murad Ismayilov - Senior Customer Service Executive - Qnet Ltd | Himalayas